Customer Sales Officer

Elite Outsourcing; Islamabad Capital Territory; On-site; PKR 2,000,000 - 2,750,000; Full time

Job summary

A leading outsourcing company based in Islamabad is seeking a motivated Customer Sales Representative. The role involves handling customer inquiries and generating sales through effective communication and relationship-building. Ideal candidates will possess strong interpersonal and problem-solving skills, with 1-2 years of experience in sales or customer service. This is a great opportunity to be part of a team focused on customer satisfaction and exceeding sales targets.

Qualifications

• 1-2 years of experience in sales or customer service.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and ability to think creatively.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Maintain accurate customer records and follow up on inquiries.
• Resolve customer complaints in a timely and professional manner.

Skills

Excellent communication skills

Strong interpersonal skills

Problem-solving skills

Ability to work in a fast-paced environment

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

CRM software

Job description

We are seeking a highly motivated and experienced Customer Sales Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing them with product or service information, and generating sales by converting customer inquiries into sales opportunities.
Respond to customer inquiries via phone, email, and chat

Provide customers with product or service information

Identify and evaluate customer needs and provide solutions to generate sales

Meet and exceed sales targets on a monthly basis

Maintain accurate customer records and follow up on customer inquiries

Resolve customer complaints in a timely and professional manner

Collaborate with team members to ensure customer satisfaction

Job Specification

High school diploma or equivalent; Associate's or Bachelor's degree preferred

1-2 years of experience in sales or customer service

Excellent communication skills, both verbal and written

Strong interpersonal skills and ability to build relationships with customers

Ability to work in a fast-paced environment and meet sales targets

Familiarity with CRM software and sales tools

Strong problem-solving skills and ability to think creatively

Ability to work independently and as part of a team

Telecommunications - Rawalpindi, Pakistan