Customer Sales Executive

Elite Outsourcing; Islamabad Capital Territory; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A leading outsourcing company in Islamabad is seeking a motivated Customer Sales Representative to handle customer inquiries and convert them into sales opportunities. This role requires excellent communication and interpersonal skills. Responsibilities include responding to inquiries, providing product information, and maintaining customer records. Ideal candidates have a high school diploma and 1-2 years of experience in sales or customer service. The company offers a dynamic work environment with potential for growth.

Qualifications

• 1-2 years of experience in sales or customer service.
• Ability to work in a fast-paced environment.
• Strong ability to build relationships with customers.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide product or service information to customers.
• Meet and exceed monthly sales targets.

Skills

Excellent communication skills

Strong interpersonal skills

Problem-solving skills

Ability to work independently

Education

High school diploma or equivalent

Associate's or Bachelor's degree

Tools

CRM software

Sales tools

Job description

Overview

We are seeking a highly motivated and experienced Customer Sales Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing them with product or service information, and generating sales by converting customer inquiries into sales opportunities. Respond to customer inquiries via phone, email, and chat. Provide customers with product or service information. Identify and evaluate customer needs and provide solutions to generate sales. Meet and exceed sales targets on a monthly basis. Maintain accurate customer records and follow up on customer inquiries. Resolve customer complaints in a timely and professional manner. Collaborate with team members to ensure customer satisfaction. Stay up-to-date with product knowledge and industry trends.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide customers with product or service information.
• Identify and evaluate customer needs and provide solutions to generate sales.
• Meet and exceed sales targets on a monthly basis.
• Maintain accurate customer records and follow up on customer inquiries.
• Resolve customer complaints in a timely and professional manner.
• Collaborate with team members to ensure customer satisfaction.
• Stay up-to-date with product knowledge and industry trends.

Requirements

• High school diploma or equivalent; Associate's or Bachelor's degree preferred.
• 1-2 years of experience in sales or customer service.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills and ability to build relationships with customers.
• Ability to work in a fast-paced environment and meet sales targets.
• Familiarity with CRM software and sales tools.
• Strong problem-solving skills and ability to think creatively.
• Ability to work independently and as part of a team.

Job Location

Telecommunications - Rawalpindi, Pakistan