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A tech company in Faisalabad is looking for a CRM software developer to design and maintain CRM systems tailored to client needs. Responsibilities include requirement gathering, system design, database management, and providing ongoing technical support, ensuring data security and compliance. Familiarity with trends in CRM technologies is essential.
As a CRM (Customer Relationship Management) software developer, your role would involve designing, developing, and maintaining CRM systems for businesses. CRM software helps organizations manage their interactions and relationships with customers, streamline sales processes, and improve customer service.
Requirement Gathering: Collaborate with clients or stakeholders to understand their CRM needs and gather requirements for the software.
System Design: Create a blueprint or design for the CRM system, including data models, user interface, and system architecture.
Database Management: Design and manage the CRM database, ensuring efficient data storage, retrieval, and data integrity.
Integration: Integrate the CRM system with other software applications and systems within the organization, such as ERP (Enterprise Resource Planning) or marketing automation tools.
Customization: Provide customization options to tailor the CRM software to the specific needs and workflows of the client.
Testing and Debugging: Conduct thorough testing of the CRM software to identify and fix any bugs or issues that arise.
Deployment and Support: Assist in deploying the CRM system and provide ongoing technical support to users, addressing their questions or concerns.
Security: Implement security measures to protect sensitive customer data and ensure compliance with data protection regulations (e.g., GDPR).
Continuous Improvement: Stay updated with the latest CRM trends and technologies, and actively contribute to enhancing the CRM software's features and functionality.