Coordinator - Pathology & Laboratory Medicine

aku; Pakistan; On-site; PKR 480,000 - 960,000; Full time

Job summary

Aga Khan University Hospital in Islamabad/Rawalpindi seeks a Coordinator for Pathology & Laboratory Medicine to liaise with doctors, manage specimen collection and report delivery, and support lab operations.

Required is an MBA in Marketing or Bachelors with 3–4 years hospital marketing experience, plus strong communication and data skills; travel to collection points will be needed.

Qualifications

• MBA Marketing or equivalent or Bachelor with relevant experience.
• 3–5 years in Business Marketing, preferably in a hospital setup.
• Strong communication and interpersonal skills are essential.
• Good computer skills including data maintenance and analysis.

Responsibilities

• Regular visits to doctors to gather feedback and improve services.
• Coordinate technical activities with on-campus and outreach labs.
• Maintain records of referring physicians, hospitals, patients, and revenue.
• Support CME events and health awareness programs.

Skills

MBA Marketing

Data Analysis

Communication

Interpersonal skills

Willing to travel

Clinical Laboratory knowledge

Education

MBA (Marketing) or Bachelor degree

Tools

Data Maintenance

Data Analysis software

Job description

Coordinator - Pathology & Laboratory Medicine

Department: Phlebotomy Center – North Punjab

Entity: Aga Khan University Hospital

Location: Islamabad / Rawalpindi, Pakistan

Introduction

The Department of Pathology and Laboratory Medicine at The Aga Khan University is a leading academic and diagnostic center that supports patient care across Pakistan through its comprehensive laboratory services. The Aga Khan University Hospital (AKUH) Clinical Laboratory is accredited by the College of American Pathologists (CAP) and delivers high-quality diagnostic services through its main campus laboratory, a wide network of specimen collection units, and Stat laboratories.

The Department of Pathology and Laboratory Medicine comprises five major sections: Chemical Pathology, Hematology & Transfusion Medicine, Histopathology, Microbiology, and Molecular Pathology. The Histopathology section plays a critical role in disease diagnosis and patient management through accurate reporting and documentation.

AKU is an equal opportunity employer and is committed to safeguarding and promoting respectful relationships with and between all faculty, staff, trainees, volunteers, beneficiaries, and wider communities, including children and vulnerable adults. All employees are expected to share this commitment.

Responsibilities

You will be responsible to:

• Visits Doctors / Physicians regularly to get their feedback in order to improve Laboratory services
• Discusses issues with the doctors related to lab tests / service and ensure feedback from AKUH and maintain records of the same.
• Coordinates about the technical activities with on-campus i outreach laboratories to ensure proper collection and transportation of specimens and timely delivery of reports to patients.
• Collects data and keep records of referring physicians / hospitals / clinics, number of Patients referred number of tests and revenue on monthly basis.
• Achieve revenue and volume budget targets signed Phlebotomy Stations by Developing and implementing effective strategies.
• Responsible for regular visits to assigned Collection Points and perform quality safety and financial audits. Also assist in internal audits and environmental rounds.
• Organize events such as Continuous Medical Education (CME), Health Awareness Program
• Any other duty or responsibility assigned by the Charge Technologist.

Requirements

You should have:

• MBA (Marketing) or equivalent or Bachelor with 3 to 4 years of relevant experience.
• 3-5 years' experience in Business Marketing, preferably in a Hospital set-up
• Sound knowledge of computer software packages including Data Maintenance, Data Analysis.
• Excellent communication and interpersonal skills.
• Hard working and willing to travel.
• Clinical Laboratory test knowledge.

Comprehensive employment reference checks will be conducted.