Computer Support Specialist

Avanta Works; Khanpur; On-site; PKR 3,096,000 - 3,709,000; Full time

Job summary

Avanta Works seeks a Computer Support Specialist to join our team in Khanpur, Pakistan. You will provide technical assistance to clients, troubleshoot hardware and software issues, install and configure computer systems, networks, printers, and peripherals, and maintain our IT infrastructure.

The ideal candidate has a Bachelor's degree in Computer Science or related field and at least 2 years of IT support experience, with strong problem-solving and communication skills and the ability to work

Qualifications

• Bachelor's degree in Computer Science or related field preferred.
• Minimum of 2 years experience in IT support or a similar role.
• Strong knowledge of computer hardware, software, and networking systems.
• Excellent problem-solving skills and ability to think critically under pressure.
• Strong communication skills both written and verbal.
• Ability to work independently as well as part of a team.
• Willingness to learn new technologies and adapt to changing environments.

Responsibilities

• Provide technical support to clients via phone, email, or in person
• Troubleshoot hardware and software issues
• Install and configure computer systems, networks, printers, and other peripherals
• Maintain and repair computer systems as needed
• Collaborate with team members to resolve complex technical issues
• Keep track of customer interactions and resolutions in our database
• Train clients on how to use new technology or software programs

Skills

2+ years IT support experience

Hardware & Networking

Problem solving

Communication

Teamwork

Learning mindset

Education

Bachelor's degree in Computer Science or related field

Job description

Computer Support Specialists vacancy in Khanpur Pakistan

Computer Support Specialist

Profession: Computer Support Specialist

City: Khanpur, Pakistan

We are seeking a highly skilled and experienced Computer Support Specialist to join our team in Khanpur. The ideal candidate will have a strong background in IT support, with excellent problem-solving and communication skills. This role will involve providing technical assistance to our clients, troubleshooting hardware and software issues, and maintaining our computer systems.

Responsibilities

• Provide technical support to clients via phone, email, or in person


• Troubleshoot hardware and software issues


• Install and configure computer systems, networks, printers, and other peripherals


• Maintain and repair computer systems as needed


• Collaborate with team members to resolve complex technical issues


• Keep track of customer interactions and resolutions in our database


• Train clients on how to use new technology or software programs

Requirements

• Bachelor's degree in Computer Science or related field preferred


• Minimum of 2 years experience in IT support or a similar role


• Strong knowledge of computer hardware, software, and networking systems


• Excellent problem-solving skills and ability to think critically under pressure


• Strong communication skills both written and verbal


• Ability to work independently as well as part of a team


• Willingness to learn new technologies and adapt to changing environments

Salary

This position offers a salary of 1100$ per month.

Location

This position is located in Khanpur. Accommodation is not provided for this role.

Note

We welcome applications from all qualified candidates regardless of gender. However, due to cultural norms in Pakistan, this job may be more suitable for female candidates.