Commercial Systems Engineer - AI Workflows & MERN

Flipdish; Karachi Division; On-site; PKR 2,400,000 - 4,200,000; Full time

Benefits offered by this job

Time off 24 days

Private healthcare

Transport

Team meet-ups

Job summary

Flipdish is hiring a Commercial Systems Engineer to build the products, systems, automations, and internal tools that help our commercial teams scale. Your work will support high-impact initiatives across AI Marketing, Google Business Profile (GBP), Growth Operations, and wider commercial workflows.

You’ll partner closely with Sales, Onboarding, Partnerships, Marketing, Product, and Operations to turn revenue and efficiency problems into practical, production-ready solutions.

Qualifications

• 4+ years of software engineering experience.
• Experience with the MERN stack (MongoDB, Express, React, Node.js).
• Experience deploying real products on AWS and managing end-to-end deployment.
• Ability to translate business needs into practical technical solutions.
• Strong communication with non-engineers and cross-functional teams.

Responsibilities

• Design, build, deploy, and maintain systems that support commercial products and internal operations.
• Build internal tools and automation to scale Sales, Onboarding, Partnerships, and Marketing.
• Deliver product improvements and monitoring for GBP initiatives to improve discovery and revenue.
• Build scalable automation for AI Marketing including campaign setup, QA, monitoring, and attribution.
• Use AI-assisted engineering tools to ship faster and unlock capabilities.
• Own the path from local development to production on AWS, including deployment and reliability.
• Build dashboards to track adoption, performance, and commercial outcomes.
• Take end-to-end ownership: scope, ship, measure impact, and iterate.

Skills

MERN stack

AWS deployment

AI tooling

Business impact focus

Cross-functional communication

Tools

AWS

Claude Code

Cursor

Vercel

LLM APIs

Job description

You’ll join Flipdish as a Commercial Systems Engineer, building the products, systems, automations, and internal tools that help our commercial teams scale. Your work will support high-impact initiatives across AI Marketing, Google Business Profile (GBP), Growth Operations, and wider commercial workflows.

You’ll partner closely with Sales, Onboarding, Partnerships, Marketing, Product, and Operations to turn revenue and efficiency problems into practical, production-ready solutions. This is a hands‑on engineering role for someone who moves comfortably from discovery and scoping through build, deployment, monitoring, iteration, and—when something is no longer delivering value—decommissioning.

Success in this role looks like faster delivery of commercial initiatives, higher adoption of the tools you build, less manual work, stronger revenue attribution, and measurable improvements in revenue, conversion, and operational efficiency.

About Flipdish

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by offering them powerful, simple‑to‑use tech solutions backed by real human support. Everything we do is designed to make running a restaurant satisfyingly simple in a world that’s anything but.

What you’ll own

• Design, build, deploy, and maintain systems that support commercial products, Growth Operations initiatives, and internal operations.
• Build internal tools and automation that enable Sales, Onboarding, Partnerships, and Marketing to scale without linear headcount growth.
• Deliver product improvements and monitoring for Google Business Profile initiatives, helping improve discovery, routing accuracy, ordering coverage, control, and order‑fee revenue.
• Build scalable automation for AI Marketing, including campaign setup, quality assurance, monitoring, reporting, alerting, and revenue attribution.
• Use AI‑assisted engineering tools—including Claude Code, Cursor, Vercel, and LLM APIs—to ship faster and unlock capabilities that would otherwise be difficult or costly to deliver.
• Own the path from local development to production on AWS, including deployment, observability, incident response, and ongoing service reliability.
• Build dashboards and instrumentation with internal partners to track adoption, operational performance, and commercial outcomes.
• Take end‑to‑end ownership of problems: scope the opportunity, ship an effective solution, measure its impact, iterate based on evidence, and decommission work that is not earning its keep.
• Challenge poor decisions and propose better ways of working. Constructive challenge is a responsibility—prioritising harmony over truth or progress is a failure of responsibility.

What success looks like

Within your first six months, you will have:

• Shipped reliable, production‑ready tools or automations across AI Marketing, GBP, or commercial operations, with clear ownership and monitoring in place.
• Reduced manual effort and improved speed, quality, or scalability in at least one high‑volume commercial workflow.
• Established clear adoption, revenue‑attribution, and operational metrics for the systems you own, allowing teams to make better decisions.
• Improved commercial outcomes such as order‑fee revenue, campaign time‑to‑launch, conversion, sales‑cycle speed, or effort per opportunity.
• Earned the trust of Sales, Onboarding, Partnerships, Marketing, Product, and Operations by translating business problems into practical technical solutions and following through from concept to measurable impact.

About you

You’ll thrive in this role if you:

• Have 4+ years of software engineering experience, ideally building production applications with the MERN stack: MongoDB, Express, React, and Node.js.
• Have shipped and deployed real products on AWS and are comfortable owning the path from local development to production, including troubleshooting when something breaks.
• Are fluent in AI‑assisted engineering and regularly use tools such as Claude Code, Cursor, Vercel, and LLM APIs to improve delivery speed and capability.
• Can point to products you have built that real users adopted. Meaningful usage and outcomes matter more to us than the number of projects completed.
• Connect engineering work to commercial outcomes and can explain, in plain language, why a feature or system mattered to the business.
• Communicate clearly with non‑engineers and can translate between the needs of Sales, Commercial, Partnerships, Marketing, and Engineering without losing either perspective.
• Use data and instrumentation to understand adoption, diagnose problems, prioritise work, and evaluate whether a solution is delivering value.
• Take high ownership: you do not wait to be told what to do, and you follow problems through to resolution.
• Challenge poor decisions and propose better ways of working.

The following would help you stand out:

• Experience working with martech or adtech APIs, particularly Google Business Profile, Google Ads, or Meta.
• Experience building AI agents, retrieval‑augmented generation (RAG) systems, or AI‑native workflows.
• Experience with serverless or edge deployments, such as AWS Lambda, Vercel Functions, or Cloudflare Workers.

What you’ll get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. Alongside a competitive salary, we offer unparalleled opportunities for career growth. If you’re smart, ambitious, and hard‑working, we’ll do whatever it takes to make you a Flipdisher!

• Time off: 24 days annual leave + public holidays + company days (e.g. Summer Fridays, seasonal)
• Private healthcare: OPD + IPD coverage
• Transport: company‑provided pick‑and‑drop service
• Team connection: quarterly team meet‑ups and company events