Client Services Manager

Pioneer HR Consultant; Karachi Division; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

An established industry player is seeking a proactive individual to manage accounts efficiently. This role involves ensuring timely delivery from artwork to billing, planning meetings, and evaluating submissions. The ideal candidate should possess strong organizational skills, excellent communication abilities, and a thorough understanding of agency processes. Join a dynamic team where your contributions will directly impact workflow and client satisfaction. If you are eager to learn and excel in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• Management graduate with thorough knowledge of agency functioning.
• Excellent interpersonal and communication skills are essential.

Responsibilities

• Ensure timely delivery of work and manage planning meetings.
• Evaluate submissions and control all aspects of accounts.

Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Presentation Skills

Negotiation Skills

Persuasion Skills

Common Sense

Curiosity

Ability for Parallel Processing

Education

Management Graduate

Job description

Job Summary: To efficiently operate the account. Ensure timely delivery on all aspects from artwork to billings, leading to timely flow of meetings/work.

PRIMARY RESPONSIBILITY

1. Initialing work
2. Preparation of time table to ensure work comes forward on time
3. Planning meetings and presentations, preparing and circulating the agenda
4. Ensuring all records are kept and requisitions issued
5. Preparation and understanding of creative/media briefs and submissions well in time
6. Evaluating submissions from all departments against the brief
7. Ensuring work is completed according to the time table
8. Ability to anticipate deviations from normal processes and take corrective actions
9. Responsible for all outputs on his/her accounts
10. Control and report on all aspects to immediate boss

Job Specification

KNOWLEDGE REQUIREMENT

1. Management graduate
2. Thorough knowledge of the process involved in agency functioning
3. Knowledge of the industry/client brands
4. Knowledge of managing workflow
5. Basic understanding of the functioning of support departments
6. High on the learning curve

ESSENTIAL SKILLS

1. Common sense and curiosity
2. Excellent interpersonal skills (both within team and department)
3. Communication skills
4. Extremely organized
5. Ability for parallel processing of jobs
6. Presentation skills
7. Negotiation skills
8. Persuasion skills

Information Technology and Services - Karachi, Pakistan