Charging Software Support Engineer

ZVolta Inc.; Karachi Division; Sur place; PKR 420 000 - 750 000; Plein temps

Résumé du poste

Zvolta is seeking a capable IT support specialist to help keep our software powering every scan, charge and payment. You will investigate issues reported by drivers, hosts and the operations team and help troubleshoot chargers on the platform.

Work with engineers to reproduce bugs, document fixes and communicate solutions clearly. A background in software or IT support and strong problem-solving skills will help you thrive in this fast-paced environment.

Qualifications

• Background in software, IT support or a related technical field.
• Good troubleshooting and problem-solving skills.

Responsabilités

• Investigate technical issues reported by drivers, hosts and the operations team.
• Help connect and troubleshoot chargers on the platform.
• Work with engineers to reproduce and fix bugs.
• Document fixes and common issues.

Connaissances

Software/IT support

Troubleshooting

Description du poste

Support the software behind every scan, charge and payment, and help resolve technical issues with chargers and the app.

• Investigate technical issues reported by drivers, hosts and the operations team.
• Help connect and troubleshoot chargers on the platform.
• Work with engineers to reproduce and fix bugs.
• Document fixes and common issues.

What we're looking for.

• Background in software, IT support or a related technical field.
• Good troubleshooting and problem-solving skills.