Call Centre Agent

Blue Beam Technologies; Lahore; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A leading IT-based company is looking for Customer Service Representatives to join their team in Lahore. Ideal candidates will have excellent English communication skills, computer literacy, and a knack for customer satisfaction. This role involves working night shifts, providing support and solutions to customer queries effectively.

Qualifications

• Excellent English communication skills (both verbal and written).
• Computer literacy required.
• Previous experience in customer service is a plus.

Responsibilities

• Provide customer satisfaction and support.
• Handle outbound calls and solve customer issues.
• Work during night shifts.

Skills

Customer Service

Communication

Problem Solving

Attention to Detail

Job description

Required Skills:
- Customer Service skillset for IT-based company
- Customer satisfaction and support
- Computer literacy
- Excellent English communication skills (both verbal and written)
- Previous experience in a customer service role is a plus
- Immediate Joining is required.
- Timings: Night Shift 6 pm to 2 am
- Location: Johar town, Near Emporium Mall

Job Specification

- Computer Literacy
- Outbound Call Experience
- English fluency
- Problem solving
- Attention to detail

Information Technology and Services - Lahore, Pakistan