Call Center Staff

Call Huts; Lahore; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

An established industry player is urgently seeking dedicated staff for night shifts to join their dynamic team. This role emphasizes exceptional active listening and verbal communication skills, essential for addressing diverse customer queries effectively. Ideal candidates will demonstrate calmness under pressure and possess strong organizational abilities. With working hours from 8 PM to 5 AM, this position offers a structured workweek with weekends off. Freshers can expect a competitive salary range, while experienced candidates will have their compensation discussed during the interview. If you're looking for a rewarding opportunity in a fast-paced environment, this could be the perfect fit for you.

Qualifications

• Exceptional active listening and verbal communication skills required.
• Ability to handle customer queries with calmness under pressure.

Responsibilities

• Responding to a variety of customer issues and queries effectively.
• Maintaining organization and attention to detail in call handling.

Skills

Active Listening

Verbal Communication

Attention to Detail

Organization

Calmness Under Pressure

Knowledge Retention

Speed

Job description

Male/Female Staff Required on Urgent Basis for NIGHT Shift.

Female Staff Preference Night Shift

Timings: 8:00 PM to 5:00 AM

Working Days: Monday to Friday Saturday and Sunday OFF

Basic Salary: 18k to 30k (Salaries are mentioned only for freshers)

Experienced candidates' salary will be discussed in the interview.

Job Specification

Having exceptional active listening and verbal communication skills to respond appropriately to a variety of customers with different issues and queries.

Other ideal call center agent skills include excellent knowledge retention, attention to detail, organization, calmness under pressure, and speed.