Call Center Representative

VR Tech; Karachi Division; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A leading telecommunications provider in Karachi is looking for enthusiastic fresh graduates to join as Call Center Representatives. The role involves handling customer calls, providing service information, and resolving inquiries. Ideal candidates should possess strong communication skills and a customer-oriented mindset.

Qualifications

• Excellent verbal and written communication skills.
• Strong problem-solving abilities.
• Customer-oriented mindset with a positive attitude.

Responsibilities

• Handle inbound and outbound calls from customers.
• Provide accurate information about services and promotions.
• Resolve customer inquiries and complaints effectively.

Skills

Communication

Problem Solving

Education

Bachelor's degree

Job description

Bachelor's degree in any field is preferred

Job Description:
Join VR Tech, a leading provider of voice, data, Internet, wireless, and secure network solutions in the United Arab Emirates. We are seeking enthusiastic fresh graduates for the role of Call Center Representative in Karachi to help us deliver exceptional customer service in the telecommunications industry.

Responsibilities:
- Handle inbound and outbound calls from customers.
- Provide accurate information about our services and promotions.
- Resolve customer inquiries and complaints effectively.
- Maintain detailed records of customer interactions.
- Collaborate with team members to ensure high-quality service.

Job Specification

- Excellent verbal and written communication skills.
- Strong problem-solving abilities.
- Ability to work in a fast-paced environment.
- Proficiency in using computer systems and software.
- Customer-oriented mindset with a positive attitude.