Call Center / Customer Support

Web at Max; Islamabad; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

An established customer support company is seeking enthusiastic customer support executives to join their team. This role involves engaging with customers through phone calls, emails, and texts, addressing their concerns, and providing information about various products and services. Candidates will receive proper training to excel in their roles, ensuring a supportive environment for both fresh and experienced individuals. If you have strong English communication skills and enjoy helping others, this opportunity is perfect for you.

Qualifications

• Fresh or experienced candidates with good English skills are preferred.
• Ability to handle customer concerns and provide information effectively.

Responsibilities

• Listen to customer concerns and answer their questions over the phone.
• Provide information about the company's products and services.

Skills

English Communication

Customer Service Skills

Punctuality

Ability to Work Under Pressure

Job description

Web at Max, a customer support company based in Bahria Town, Rawalpindi is looking for fresh or experienced customer support executives with good English and the ability to speak over the phone.

The job includes listening to customer concerns, answering customer questions, and providing information about the company's products and services over the phone (incoming and outgoing calls), emails, and text. This is not a cold calling or a typical call center job. Proper training will be provided.

Salary starting from PKR 45,000 to PKR 60,000 (based on experience).

Job Specification

1. Should be able to speak English.
2. Should be punctual.
3. Should be able to work under pressure.

Location: Telecommunications - Rawalpindi, Pakistan