Call Center Agent

Move On Dispatch; Lahore; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

An established industry player in logistics is seeking a dedicated Call Center Agent to join their vibrant team. This full-time position offers an exciting opportunity to engage with customers, providing top-notch service while managing inquiries and resolving issues. The ideal candidate will possess a positive attitude, exceptional communication skills, and the ability to thrive under pressure. With incentives starting from the first month and engaging team activities like gaming nights, this role promises a dynamic work environment where your contributions will be valued. If you're ready to elevate your career in a supportive setting, this is the perfect opportunity for you.

Benefits

Incentives starting from the first month

Gaming nights

Performance cash prizes

Qualifications

• Experience in handling inbound and outbound calls effectively.
• Ability to provide excellent customer service and resolve inquiries.

Responsibilities

• Handle inbound and outbound calls and provide customer support.
• Maintain professionalism and manage conflicts efficiently.

Skills

Customer Service

Conflict Resolution

Active Listening

Pressure Management

Job description

Join Move On Dispatch as a Call Center Agent and elevate your career!

About Us:
Move On Dispatch is a premier logistics company dedicated to providing exceptional dispatching services. We are seeking a committed Call Center Agent to join our dynamic team.

Job Responsibilities:

• Handle inbound and outbound calls effectively.
• Provide excellent customer service and resolve customer inquiries.
• Listen actively to understand customer needs and provide appropriate solutions.
• Maintain a positive and professional demeanor during all interactions.
• Manage and resolve conflicts in a calm and efficient manner.
• Work diligently and handle pressure to meet targets and deadlines.

Qualities Required:

• Positive attitude and optimistic behavior.
• Diligence and commitment to work.
• Capability to handle pressure effectively.

Experience:

• Experienced sales dispatchers are given priority.
• Dedicated freshers are encouraged to apply.
• This is a full-time position; no part-time or short-term roles are available.

Perks and Benefits:

• Incentives starting from the first month.
• Gaming nights.
• Performance cash prizes.

Requirements:

• Must be able to commute to Lahore.
• Must be willing to relocate to Lahore before starting work.

How to Apply:
Apply now to join Move On Dispatch and be a part of a vibrant team!

Timings: 7:00 PM to 4:00 AM
Salary: 30,000 to Rs. 100,000 per month.

Move On Dispatch is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.