Call Campaign Associate

Primops; Pakistan; Remote; PKR 680,000 - 1,632,000; Full time

Job summary

Primops is hiring a Call Campaign Associate to start conversations with leads, explain offers, and schedule next steps. You will work remotely from home, using shared calling tools, with daily coaching and performance feedback.

The role emphasizes clear notes in the CRM, careful listening, and respectful handling of declined calls. A base monthly salary is provided, with bonus opportunities and room to grow within a fully remote team.

Qualifications

• Professional spoken and written English, because calls are generally with leads in the United States.
• A computer, a mobile phone, a stable internet connection, and reliable electricity.
• No experience required. Phone, customer contact, or campaign calling experience is preferred, but beginners can learn the work.
• Willingness to follow a call outline, learn the offer, and use only approved explanations when answering questions.
• Comfort learning the shared tools used to review lead details, place calls, and arrange requested conversations.

Responsibilities

• Keep daily calling activity moving by reviewing assigned campaign lists and planning the order of calls before starting conversations.
• Open lead details in a CRM such as HubSpot, a system that stores lead information and previous call notes.
• Call leads through a business phone system such as Aircall, a tool for making calls and tracking call results.
• Introduce yourself clearly, explain the reason for calling, and use approved notes to describe the offer without promising results.
• Ask short questions about needs and interest. Check whether each lead is ready to speak with the sales team.
• Respond politely when someone declines or asks for more time. Note the reason and any welcome callback request.
• Pass interested leads to the sales team with a short summary of their needs, questions, and agreed next steps.
• Arrange requested calls using a scheduling tool such as Google Calendar, a tool for checking availability and booking conversations.
• Record every call result, comment, and next step. Mark wrong numbers, duplicate entries, and requests for no further calls.
• Return requested calls, share daily call counts and interested leads, and practice approved call outlines during coaching sessions.
• Meet quality standards through accurate notes, polite conversations, correct transfers to the sales team, and steady daily call activity.

Skills

English proficiency

CRM familiarity

Communication

Remote work setup

Tools

HubSpot CRM

Aircall

Google Calendar

Job description

Job Title: Call Campaign Associate

Monthly Pay: PKR 60,950 - 146,280 per month

Summary:

You start conversations with a clear introduction, explain why you are calling, and listen before asking your next question. Assigned campaign call lists and callback requests guide your daily phone work. You make outgoing calls, explain approved offers, and check whether leads want to speak with the sales team. The goal is to connect interested people with the right sales contact and provide clear notes. A sales team lead reviews your call approach and gives guidance when conversations need extra support. This is a fully remote position where you work from home and stay connected through shared calling tools. The role pays a monthly base salary plus bonus opportunities.

Job Responsibilities:

• Keep daily calling activity moving by reviewing assigned campaign lists and planning the order of calls before starting conversations.
• Open lead details in a CRM such as HubSpot, a system that stores lead information and previous call notes.
• Call leads through a business phone system such as Aircall, a tool for making calls and tracking call results.
• Introduce yourself clearly, explain the reason for calling, and use approved notes to describe the offer without promising results.
• Ask short questions about needs and interest. Check whether each lead is ready to speak with the sales team.
• Respond politely when someone declines or asks for more time. Note the reason and any welcome callback request.
• Pass interested leads to the sales team with a short summary of their needs, questions, and agreed next steps.
• Arrange requested calls using a scheduling tool such as Google Calendar, a tool for checking availability and booking conversations.
• Record every call result, comment, and next step. Mark wrong numbers, duplicate entries, and requests for no further calls.
• Return requested calls, share daily call counts and interested leads, and practice approved call outlines during coaching sessions.
• Meet quality standards through accurate notes, polite conversations, correct transfers to the sales team, and steady daily call activity.

Qualifications:

• Professional spoken and written English, because calls are generally with leads in the United States.
• A computer, a mobile phone, a stable internet connection, and reliable electricity.
• No experience required. Phone, customer contact, or campaign calling experience is preferred, but beginners can learn the work.
• Willingness to follow a call outline, learn the offer, and use only approved explanations when answering questions.
• Comfort learning the shared tools used to review lead details, place calls, and arrange requested conversations.
• Ability to write clear call notes that separate the lead's needs, their response, and the next action.
• A patient approach to repeated calls, unanswered attempts, and people who do not want to continue talking.
• Clear speaking and careful listening, with short questions that help people explain what they need without feeling rushed.
• A quiet place to take calls and willingness to use coaching feedback to improve your next conversation.
• A fully remote role with work from home and shared tools for staying connected with the team.
• Structured onboarding and training on the CRM, business phone system, and scheduling tool named above.
• Regular check-ins with the team lead to review conversations, ask questions, and receive practical feedback.
• Team growth opportunities through learning more about campaign calls, lead interest, and clear sales handovers.