Business Operations Coordinator

ibex; Karachi Division; On-site; PKR 669,600 - 1,004,400; Full time

Job summary

Ibex seeks a meticulous, organized Associate to join our operations team, reporting directly to the Business Operations Manager and working closely with the Senior Operations Manager. This is a support role for Business & Financial Operations and requires independence and proactive problem solving.

The role involves assisting with outside counsel and vendor relationships, maintaining management systems, and aiding with invoicing and PO processes across internal teams.

Qualifications

• 2+ years’ experience with invoice management and E-Billing platforms (Brightflag preferred).
• Experience with legal department technology solutions (document management, contract management, E-Billing, e-signature) preferred.
• Excellent analytical, problem-solving and communication skills.
• Proven ability to collaborate with cross-functional groups to set objectives and produce meaningful results.
• Experience with O365/SharePoint, Yardi, Brightflag preferred.
• Ability to independently move projects forward and work in a team.

Responsibilities

• Assist in managing outside counsel and vendor relationships, including engagement, onboarding, policies, procedures, and training.
• Maintain, update and enhance outside counsel management systems.
• Assist with managing invoicing and PO processes, including coordinating with Accounts Payable for batch uploads and creating POs and invoice workflows.
• Onboarding of vendor and outside counsel. Communicating with Accounts Payable and internal teams.
• Communicating with vendors re: invoice inquiries and review.

Skills

Invoice management

E-Billing

Analytical skills

Communication

Cross-functional

O365/SharePoint

Yardi

Brightflag

Tools

Brightflag

Yardi

O365/SharePoint

Job description

Ibex is seeking a meticulous, organized, and highly motivated individual to join our operations as an Associate. This position will report directly to the Business Operations Manager and work closely with the Senior Operations Manager.

This is a support role which involves supporting Business & Financial Operations

This position will require flexibility to adapt to changing priorities and business needs and must be able to work independently and proactively to identify areas of need.

A high level of integrity and discretion in handling confidential information and professionalism in dealing with senior professionals inside and outside the company is key.

Primary Responsibilities:

1. Working closely with Operations Manager & Sr. Operations Manager, candidate will:
2. Assist in managing outside counsel and vendor relationships, including engagement, onboarding, policies, procedures, and training.
3. Maintain, update and enhance outside counsel management systems
4. Assist with managing aspects of the team’s invoicing and purchase order (PO) processes, including:
   • Coordinating with Accounts Payable the outside counsel batch uploads from Brightflag to Yardi
   • Creating POs and invoice workflows in accounting system and managing approval workflows.
   • Onboarding of vendor and outside counsel
   • Communicating and following up with Accounts Payable and other internal teams.
   • Communicate with vendors re: invoice inquiries and review.

Key Qualifications & Experience:

• 2+ years’ experience with invoice management and E-Billing platforms (Brightflag preferred) in-house or at a law firm (both preferred).
• Prior experience in implementing, and maintaining legal department technology solutions (e.g., document management, contract management, E-Billing (Brightflag preferred), e-signature, etc.) preferred.
• Excellent analytical, problem-solving and communication skills.
• Proven track record of collaborating with cross-functional groups (e.g., Accounts Payable etc.) to set objectives and produce meaningful results.
• Experience with O365/SharePoint, Yardi, Brightflag, preferred.
• Willing and eager to take on projects involving unfamiliar subject matter.
• Demonstrated ability to independently move projects forward and working in tandem in a team environment.