Branch Manager

PostEx; Gujranwala Division; On-site; PKR 900,000 - 1,200,000; Full time

Job summary

PostEx in Zafarwal is seeking a Branch Manager for a full-time, on-site leadership role overseeing daily branch operations, courier activities, and service quality. You will supervise branch staff, set performance targets, and coach teams to maintain high standards.

You will monitor financial and operational metrics, support local business development, ensure policy compliance, resolve escalations, coordinate with central teams, and implement process improvements to boost branch performance in a

Qualifications

• Operational management and logistics coordination skills, with experience overseeing daily branch or warehouse activities.
• Team leadership and people management skills, including staff supervision, performance monitoring, and coaching.
• Customer service and relationship management skills to handle escalations and maintain strong client partnerships.
• Basic financial and administrative skills for tracking branch performance, reports, and compliance with company standards.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Problem-solving and decision-making skills, with a focus on process improvement and efficient execution.
• Proficiency with common office and logistics software; comfort working with digital tools and dashboards.
• Bachelor’s degree in Business, Management, Logistics, or a related field preferred; relevant experience in courier, logistics, or e-commerce operations is an advantage.
• Ability to work on-site in Zafarwal and adapt to a fast-paced, growth-oriented environment.

Responsibilities

• Oversee daily branch operations, including managing courier activities and ensuring timely and accurate deliveries.
• Supervise branch staff, set performance targets, and provide coaching to maintain high operational standards.
• Monitor financial and operational metrics and support local business development efforts.
• Ensure compliance with company policies and procedures and resolve escalated customer issues.
• Coordinate with central teams and implement process improvements to enhance branch efficiency.

Skills

Operations Mgmt

Logistics Coord

Team Leadership

Customer Service

Financial Tracking

Communication

Problem Solving

Office Software

Dashboards

Education

Bachelor’s degree in Business/Logistics

Tools

MS Office

Job description

Company Description

PostEx is a hybrid receivables factoring and courier service that provides upfront invoice payments to e-commerce companies offering Cash on Delivery. By combining logistics with instant payment solutions, PostEx helps businesses improve cash flow and reduce financial risk. The company focuses on making access to capital smooth, fast, and reliable for online sellers. PostEx is transforming conventional delivery models into modern, technology-driven services that support growth and scalability for its partners.

Role Description

The Branch Manager role at PostEx is a full-time, on-site position based in Zafarwal. The Branch Manager oversees daily branch operations, including managing courier activities, monitoring service quality, and ensuring timely and accurate deliveries. This role is responsible for supervising branch staff, setting performance targets, and providing coaching to maintain high operational standards. The Branch Manager monitors financial and operational metrics, supports local business development efforts, and ensures compliance with company policies and procedures. The position also involves resolving escalated customer issues, coordinating with central teams, and implementing process improvements to enhance branch efficiency.

Qualifications

• Operational management and logistics coordination skills, with experience overseeing daily branch or warehouse activities.
• Team leadership and people management skills, including staff supervision, performance monitoring, and coaching.
• Customer service and relationship management skills to handle escalations and maintain strong client partnerships.
• Basic financial and administrative skills for tracking branch performance, reports, and compliance with company standards.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Problem-solving and decision-making skills, with a focus on process improvement and efficient execution.
• Proficiency with common office and logistics software; comfort working with digital tools and dashboards.
• Bachelor’s degree in Business, Management, Logistics, or a related field preferred; relevant experience in courier, logistics, or e-commerce operations is an advantage.
• Ability to work on-site in Zafarwal and adapt to a fast-paced, growth-oriented environment.