Branch Banking Operations Leader

Mobilink Microfinance Bank Ltd; Chitral; On-site; PKR 781,200 - 1,004,400; Full time

Job summary

A prominent microfinance institution is seeking a Banking Services Manager for their Chitral branch. The candidate will oversee branch operations, ensuring compliance with bank policies, while leading staff to deliver excellent customer service. Candidates should possess a Bachelor's degree in marketing or commerce and have at least 5 years of experience in a relevant role. Join the team to help drive transformative change in the digital age.

Qualifications

• Minimum of 5 years of relevant work experience.
• Strong understanding of bank policies and regulations.

Responsibilities

• Oversee branch operations and ensure adherence to regulations.
• Lead and supervise branch staff while maintaining a customer-focused environment.
• Handle customer complaints and manage HR-related matters.

Skills

Customer service focus

Leadership

Regulatory compliance

Operational risk management

HR management

Education

Bachelor's degree in marketing or commerce

MBA (preferred)

Job description

A prominent microfinance institution is seeking a Banking Services Manager for their Chitral branch. The candidate will oversee branch operations, ensuring compliance with bank policies, while leading staff to deliver excellent customer service. Candidates should possess a Bachelor's degree in marketing or commerce and have at least 5 years of experience in a relevant role. Join the team to help drive transformative change in the digital age.