B2B Cold Caller/Business Development

Interact BPO; Saddar; On-site; PKR 300,000 - 420,000; Full time

Job summary

Interact BPO in Rawalpindi is seeking a full-time, on-site B2B Cold Caller/Business Development specialist. You will introduce Interact BPO’s services to potential business clients and generate qualified leads and appointments for the sales team.

You will research target markets, keep CRM records, and follow up to nurture relationships. The role requires clear English, strong communication, and the ability to handle objections while hitting call, lead, and conversion targets.

Qualifications

• Clear spoken and written English for business clients.
• Proven cold calling, telemarketing or B2B sales experience.
• Understanding of customer service and BPO operations.
• Experience with CRM and keeping accurate call records.
• Goal‑oriented with strong negotiation and objection handling.
• On-site in Rawalpindi; willing to work shifts.
• Minimum high school diploma; degree in Business/Marketing is an advantage.
• Experience in international call centers preferred but not required.

Responsibilities

• Make outbound calls to potential business clients and present Interact BPO services.
• Generate qualified leads and set appointments for the sales team.
• Maintain accurate records in the CRM and track follow-ups.
• Collaborate with internal teams on campaign strategies and messaging.
• Meet or exceed call, lead, and conversion targets.

Skills

Business communication

Cold calling

Lead generation

CRM usage

Negotiation

Time management

On-site presence

Education

High school diploma

Business/Marketing degree (advantage)

Tools

CRM systems

Job description

Company Description

Interact BPO is a fast-growing provider of customer service, call center operations, and business solutions, serving a diverse portfolio of clients since 2010. The company focuses on building long-term partnerships, treating client businesses with the same care and commitment as its own. Interact BPO delivers high-quality support services that exceed buyer expectations, with client satisfaction as a core priority. Its service offerings include phone, chat, and email support, phone order taking, virtual assistance, email marketing, data research and mining, SEO, phone sales, telemarketing, and appointment setting, providing comprehensive outsourced solutions for businesses.

Role Description

This is a full-time, on-site B2B Cold Caller/Business Development role based in Rawalpindi. The role involves making outbound calls to potential business clients, introducing Interact BPO’s services, and generating qualified leads and appointments for the sales team. The B2B Cold Caller/Business Development professional will research target markets, maintain accurate records in CRM tools, and follow up consistently to nurture relationships. Day-to-day responsibilities include presenting service offerings clearly, handling objections professionally, collaborating with internal teams on campaign strategies, and meeting or exceeding call, lead, and conversion targets. The role also requires providing feedback from prospects to help refine messaging and improve overall business development efforts.

Qualifications

• Strong communication and interpersonal skills, including clear spoken and written English suitable for business clients.
• Proven experience in cold calling, telemarketing, or B2B sales, with the ability to handle high call volumes and maintain professionalism.
• Basic understanding of customer service, call center operations, and business process outsourcing services.
• Ability to use CRM or contact management tools, manage lead lists, and maintain accurate call and follow-up records.
• Goal-oriented mindset with strong negotiation, persuasion, and objection-handling skills.
• Comfort working in an on-site, fast-paced environment in Rawalpindi, with flexibility to work shifts as needed.
• Strong organizational and time management skills, with the ability to prioritize and manage multiple outreach campaigns.
• Minimum high school diploma; a degree in Business, Marketing, or a related field is an advantage.
• Prior experience in an international call center or BPO environment is preferred but not required.