Assistant VP, Self-Service Channels & Tech Delivery

Mashreq Careers; Pakistan; On-site; PKR 1,800,000 - 2,600,000; Full time

Job summary

Mashreq Careers is seeking a senior leader to head the delivery, support, and ongoing enhancement of the Bank's Self-Service Channels in Pakistan, including ATMs, CDMs, Kiosks and Payment Systems.

The role ensures availability, security, performance and regulatory compliance of these platforms while driving technology transformation, system optimization and customer experience improvements; oversees project delivery and operational initiatives to support growth and reduce risk.

Qualifications

Responsibilities

• Lead and manage the delivery, support, and continuous enhancement of the Bank's Self-Service Channels (ATMs, CDMs, kiosks, and payment systems).
• Ensure availability, security, performance, and regulatory compliance of these platforms while driving technology transformation and customer experience improvements.
• Oversee project implementations and operational initiatives to support business growth and reduce operational risk.

Job description

Mashreq Careers is seeking a senior leader to head the delivery, support, and ongoing enhancement of the Bank's Self-Service Channels in Pakistan, including ATMs, CDMs, Kiosks and Payment Systems.

The role ensures availability, security, performance and regulatory compliance of these platforms while driving technology transformation, system optimization and customer experience improvements; oversees project delivery and operational initiatives to support growth and reduce risk.