Assistant Manager IT Procurement

ibex; Lahore; On-site; PKR 1,200,000 - 1,800,000; Full time

Job summary

ibex is seeking an IT Procurement Specialist to lead end-to-end sourcing of hardware, software, licenses, and services. You will work with IT and business stakeholders to understand requirements, timelines, and budgets, and manage supplier onboarding and negotiations.

Responsibilities include RFQ/RFP preparation, supplier selection, PO processing, order tracking, and ensuring compliance with policies. Strong negotiation, vendor mgmt, and ERP experience are essential.

Qualifications

• Bachelor’s degree in related field.
• Experience with RFQ/RFP and PO processes.

Responsibilities

• Manage end-to-end procurement of IT hardware, software, licenses, and services.
• Collaborate with IT and business stakeholders on requirements, budgets, and timelines.
• Identify and onboard local and international IT vendors.
• Prepare RFQs/RFPs, evaluate quotations, and select suppliers.
• Negotiate pricing, terms, warranties, and SLAs.
• Create and process POs with approvals and documentation.
• Track orders from PO to delivery and payment.
• Maintain procurement records for audit and compliance.
• Monitor vendor performance and address issues.
• Support renewals and cost-optimization opportunities.
• Ensure compliance with procurement policies and budgets.
• Provide reporting on open POs, savings, and risks.
• Assist budgeting and strategic sourcing initiatives.
• Handle multiple procurement requests with strict SLAs.

Skills

Vendor management

Negotiation

IT hardware licensing

RFQ/RFP & PO processes

Excel reporting

Stakeholder management

ERP procurement systems

Education

Bachelor’s degree in Business Administration, Supply Chain, Procurement, IT, Finance

Tools

Workday

SAP

Oracle

Coupa

Ariba

Job description

Responsibilities

• Manage end-to-end procurement of IT hardware, software, licenses, networking equipment, peripherals, and IT-related professional/services contracts.
• Work closely with IT and business stakeholders to understand requirements, specifications, quantities, budgets, and required delivery timelines.
• Identify, evaluate, onboard, and maintain relationships with qualified local and international IT vendors, distributors, OEMs, and service providers.
• Prepare and manage RFQs/RFPs, obtain competitive quotations, perform commercial evaluations, and recommend suppliers based on price, quality, availability, warranty, support, and total cost of ownership.
• Negotiate pricing, payment terms, delivery schedules, warranties, SLAs, support terms, and other commercial conditions with vendors.
• Create and process purchase orders (POs) and ensure appropriate approvals and supporting documentation are completed.
• Track orders from PO issuance through delivery, installation/acceptance where applicable, and invoice/payment coordination.
• Proactively manage urgent requirements, stock availability, lead times, supply shortages, and procurement-related escalations.
• Maintain procurement records, vendor quotations, comparison statements, contracts, POs, and other supporting documentation for audit and compliance purposes.
• Monitor vendor performance against agreed pricing, delivery timelines, quality, warranty, and service levels, and address performance issues when required.
• Support contract renewals, software/subscription renewals, maintenance agreements, and recurring IT services, ensuring timely action and avoiding service interruptions.
• Identify opportunities for cost savings, vendor consolidation, contract optimization, and improved commercial terms.
• Ensure procurement activities comply with the company's procurement policies, approval matrix, budget controls, contractual requirements, and applicable regulations.
• Maintain procurement trackers and provide periodic reporting on open POs, pending deliveries, savings, vendor performance, procurement pipeline, renewals, and key risks/issues.
• Support Procurement Manager/leadership with budget planning, demand forecasting, strategic sourcing initiatives, and procurement improvement projects.
• Handle multiple procurement requirements simultaneously and ensure agreed SLAs and business timelines are consistently met.

Qualifications

• Bachelor’s degree in Business Administration, Supply Chain, Procurement, IT, Finance, or a related discipline.
• Procurement/supply-chain certifications such as CIPS would be an advantage.

Required Skills

• Strong commercial negotiation and vendor-management skills.
• Good understanding of IT hardware, software licensing, networking/telecom products, and technology services.
• Experience with RFQ/RFP and PO processes.
• Strong Excel/reporting and analytical skills.
• Good communication and stakeholder-management skills.
• Experience with ERP/procurement systems such as Workday, SAP, Oracle, Coupa, Ariba, or equivalent.

Preferred Skills

• 4-6 years of relevant procurement experience, preferably with significant exposure to IT/technology procurement.

Reporting Time

US EST business hours