Agri Business Quality Manager

BAT; Akora Khattak; On-site; PKR 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Annual performance bonus

Health plans

Work-life balance programs

Transportation support

Flexible holiday plan

Online learning platforms

Job summary

BAT is seeking a Leaf Quality Manager to lead QA operations and ensure product integrity from leaf processing to packing. You will implement quality policies, monitor compliance with manuals and protocols, and drive data-driven improvements across factories and export channels.

The role reports to Area Quality Manager within Operations, focusing on continuous quality enhancements, staff development, and stakeholder collaboration with customers and internal teams.

Qualifications

• Master's degree in Statistics, Chemistry or Engineering with relevant production experience.
• Evidence of analysis, problem solving and continual improvement methods.

Responsibilities

• Plan, manage and coordinate Quality Assurance Operations for processing of Green Leaf to ensure products meet specs.
• Ensure compliance with BAT Leaf supplier Manual & QC protocols and arrange samples for ILPT and export buyers.
• Plan and execute inspection of packed leaf after processing, analyze data and update the team to guide consumption priorities.

Skills

Analysis & problem solving

Leadership

Quality management systems

IWS/ISO knowledge

Influencing / negotiation

Digitization projects

Product quality awareness

Stakeholder communication

Education

Master's degree in Statistics, Chemistry

Graduate degree in Engineering

Job description

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow TM by Building a Smokeless World.

To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow cannot wait, let's shape it together!

Job Title

Leaf Quality Manager

Reports To

Area Quality Manager

Function

Operations

Location

AKF

Purpose Statement

Plan & ensure implementation of Company policy guidelines & best practices on Quality Management/ Assurance Systems in Leaf and GLT to ensure Product Integrity and to deliver the Superior product to customers meeting BAT & other customer specifications.

Principal Accountabilities

Operations/Professional/Business

• Plan, manage and coordinate Quality Assurance Operations for processing of Green Leaf to ensure that all products are processed & packed as per BAT / locally agreed specs.
• Ensure compliance with BAT Leaf supplier Manual & BAT QC protocols and arrange samples of various products ex-GLT for ILPT and export buyers.
• Plan and execute Inspection of packed leaf after processing in both factories, its data analysis and update to the team till its consumption in PMD to ensure total responsibility of product and make its consumption priorities.
  

Management

• Provide accurate, relevant and timely product and process quality information and analysis to support decision making.
• Audit, review and improve the application and effectiveness of quality system (including quality procedures, process information, specification management, PI&T and customer response systems
• Effective utilization of employees in the Q. Assurance to ensure accurate sampling & testing at all stages of the process.
• Develop and support the implementation and maintenance of a process based, Quality System compliant with all applicable mandatory elements of the Corporate Quality Management System; embedding the principles of consumer focus and continual improvement.
  

Leadership

• Lead, encourage and support team to bring creative and effective solutions to resolve issues/problems, exploit opportunities, improve efficiency of process to achieve better quality
• Recognize and celebrate individual and team accomplishments to nurture a winning culture.
  

Relationship

• Establish & maintain cordial relationship and strong communication with customer (PMDs, Export Customers, blending team) and set collective physical parameters of the product for better understanding and meeting their expectation.
• Organize forums to educate shop floor employees on quality system, performance and various initiatives.
  

Innovation

• Design, plan and implement new trial and experiments to continuously improve product quality
• Participate in materials, process and product development projects to ensure process and product quality performance requirements are met.
  

Additional Information

i. Knowledge, Skills & Experience

• A Master degree in Statistics, Chemistry or Graduate degree in Engineering from any reputed university with 2-3 years of experience in production management of a manufacturing / processing industry.
• Practical competence in analysis, problem solving and continual improvement methods and techniques (including SPC, brainstorming, fishbone diagrams).
• Leadership skills with the capacity to influence within and across departments and levels of the organization.
• Knowledge of IWS, ISO systems and driving digitization projects.
• Understanding own product performance in relation to consumer product quality requirements, competitor activities and market developments.
• Applied knowledge of Quality Management Systems and Corporate quality tools and measures.
• Influencing /negotiation skills in developing partnerships with external stakeholders.
  

ii. Key Success Factors

• Evidence of meeting customer/ consumer perceived quality requirement.
• Effective and sustained deployment of the Quality Management System including embedded principles of continual improvement and compliance to regulatory requirements and all applicable mandatory elements of the IWS Quality Pillar.
• Compliance to BAT Quality Control Protocols
• Cost-effective use of resources giving best results
• To keep the Leaf Quality staff at the highest level of motivation in order to achieve best performance level.
  

What we offer you?

• We offer a market leading annual performance bonus (subject to eligibility)
• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
• Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement - it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes
  

WHY JOIN BAT?

We're one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.