Account Manager I

Careem Inc; Karachi Division; Hybrid; PKR 1,500,000 - 2,700,000; Full time

Benefits offered by this job

Remote work options

Unlimited vacation days

Healthcare benefits

Gym reimbursements

Job summary

Careem is hiring for an Ad Sales & Portfolio Growth role in Karachi, focused on growing multi-format ad campaigns and maximizing client ROI. You will resolve issues quickly, collaborate across teams, and drive growth for assigned accounts with a data-driven approach.

The ideal candidate brings 2+ years in sales/account management, strong Excel skills, and a hunter mindset to expand opportunities in the Food/Service Providers space within Careem's broader regional platform.

Qualifications

• At least 2+ years experience in sales or account management; achieving weekly/monthly targets consistently.
• Proficiency in Microsoft office, Excel and similar software tools.
• The ideal candidate will have a passionate commitment to improving the lives of people, an insane focus on excellence and customer service, and a strong alignment with our core values: being bold, focused, agile and collaborative.
• Experience in account management with a proven track record in direct and channel sales, especially in closing deals.
• Experience in the food & beverage industry.
• Highly motivated with a “hunting spirit” to develop new opportunities and grow business in multiple technology dimensions within the Food/Service Providers space.
• You are excellent at working in teams and are comfortable collaborating with local, regional and corporate teams in a large cross-functional organization.
• Good communicator and excellent at driving solutions in line with industry and local market trends.
• Can do, will do attitude and be able to think in a unique way to contribute creatively towards building a solid business pipeline and driving sustainable business.
• Highly analytical and meaningful.
• Working in pressure situations with stretched targets and limited resources and coming up with smart tech based ideas to solve problems.

Responsibilities

• Ad Sales & Portfolio Growth: Pitch, optimize, and upsell multi-format ad campaigns to maximize client ROI and drive portfolio revenue growth.
• Proactive Issue Resolution: Partner with cross-functional teams to swiftly resolve technical, billing, or pacing issues, maintaining transparent communication and strong client retention.
• Growth: Support and help in creating plans to grow business of assigned accounts
• Account Management: Full ownership, be the main point of contact for the assigned accounts
• Analysis: Utilize data-driven decision making to understand the performance of initiatives to ensure you are effectively prioritizing those with the highest return on investment
• Merchant NPS: Collaborate with merchants and internal teams to fix experience components
• Partner with internal teams: Collaborate closely with Supply, Finance, Marketing and business development to ensure meeting the growth objectives.

Skills

Sales experience

Account management

Business development

Cross-functional collaboration

Analytical skills

Excel

Microsoft Office

Tools

CRM systems

Data analysis tools

Job description

Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.
Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.

We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.

About the team

You will get to be part of a dynamic and autonomous team from Careem veterans to new tigers who joined on a mission to build Careem Food all aligned on the same values of ownership, shooting to the moon and being of service to customers, partners, colleagues, and captains.

What you'll do

• Ad Sales & Portfolio Growth: Pitch, optimize, and upsell multi-format ad campaigns (CPC performance and banner branding) to maximize client ROI and drive portfolio revenue growth.
• Proactive Issue Resolution: Partner with cross-functional teams to swiftly resolve technical, billing, or pacing issues, maintaining transparent communication and strong client retention.
• Growth: Support and help in creating plans to grow business of assigned accounts
• Account Management: Full ownership, be the main point of contact for the assigned accounts
• Analysis: Utilize data-driven decision making to understand the performance of initiatives to ensure you are effectively prioritizing those with the highest return on investment
• Merchant NPS: Collaborate with merchants and internal teams to fix experience components
• Partner with internal teams: Collaborate closely with Supply, Finance, Marketing and business development to ensure meeting the growth objectives.

What you'll need

• At least 2+ years experience in sales or account management; achieving weekly/monthly targets consistently.
• Proficiency in Microsoft office, Excel and similar software tools.
• The ideal candidate will have a passionate commitment to improving the lives of people, an insane focus on excellence and customer service, and a strong alignment with our core values: being bold, focused, agile and collaborative.
• Experience in account management with a proven track record in direct and channel sales, especially in closing deals.
• Experience in the food & beverage industry.
• Highly motivated with a “hunting spirit” to develop new opportunities and grow business in multiple technology dimensions within the Food/Service Providers space.
• You are excellent at working in teams and are comfortable collaborating with local, regional and corporate teams in a large cross-functional organization.
• Good communicator and excellent at driving solutions in line with industry and local market trends.
• Can do, will do attitude and be able to think in a unique way to contribute creatively towards building a solid business pipeline and driving sustainable business.
• Highly analytical and meaningful.
• Working in pressure situations with stretched targets and limited resources and coming up with smart tech based ideas to solve problems.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year.
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

As outlined in Careem’s Equal Employment Opportunity policy, we do not discriminate based on any protected group status under any applicable law.

The collection of demographic information is for internal purposes only i.e. equal employment opportunity monitoring as well as diversity initiatives.