Account Manager

Techandover Ltd; Lahore; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A fast-growing technology company in Lahore is seeking candidates for a role in customer account management. The position involves ensuring customer satisfaction and assisting senior management. The ideal candidate should have a relevant degree, strong communication skills, and proficiency in managing accounts. If you are detail-oriented and eager to learn, we encourage you to apply.

Responsibilities

• Ensure customer satisfaction to maintain seamless operations.
• Assist CEO and Senior Managers with various duties.
• Handle accounts across all departments.
• Coordinate with clients over the phone.

Skills

Customer account management

Payments and collections experience

Excellent communication skills

Attention to detail

Willingness to learn

Proficiency in MS Office

Education

Graduation in business, finance, or commerce

Job description

2- Work on customer satisfaction to ensure seamless operations.

3- Assist CEO and Senior Managers with various duties.

4- Candidate must possess experience and sound knowledge of customer billing procedures.

6- Responsible for handling accounts across all departments.

8- Ability to multitask and coordinate with clients over the phone.

Job Specification

Required Skills:

• Experience in managing customer accounts.
• Experience in payments, collections, or customer-facing roles.
• Excellent written and verbal communication skills.
• High attention to detail.
• Willingness to learn.
• Proficiency in MS Office.
• Good communication skills and professional ethics.

Qualification:

• Graduation or higher in business, finance, or commerce.

Join a fast-growing technology business. ISM is a venture of Techandover Ltd, aiming to transform the education sector in Pakistan. We are a team of high achievers and are looking for the same in you.

Location: Lahore, Pakistan