Your Next Career Move | Healthcare | ₱21K | TTEC Bacolod

TTEC Customer Care Management Philippines Inc; Iligan; On-site; PHP 167,000 - 234,000; Part time

Benefits offered by this job

Completion bonus

Career development

Inclusive culture

Global learning team

Benefits package

Job summary

TTEC Customer Care Management Philippines Inc in Bacolod is seeking a Seasonal Healthcare Customer Service Representative to help customers with care-related inquiries and product knowledge, delivering compassionate service onsite. You will respond to customer communications and resolve questions to ensure a positive experience.

Requirements include completed senior high school and at least 6 months of customer service experience (BPO or non-BPO).

Qualifications

• 6 months of customer service experience or more (BPO or Non BPO).
• Recognize, apply and explain your product or service knowledge
• Computer experience

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service exp

Product knowledge

Computer skills

Education

Senior high school diploma

Job description

Your potential has a place here with TTEC's award-winning employment experience. As a Seasonal Healthcare Customer Service Representative working onsite in Bacolod, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!

What You’ll Do

Do you have a passion for helping others Whether it's getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You'll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Completed senior high school or high school (old curriculum)
• 6 months of customer service experience or more (BPO or Non BPO)
• Recognize, apply and explain your product or service knowledge
• Computer experience

What You Can Expect

• ₱10,000 Completion Bonus
• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.