Take the Next Step | Healthcare | ₱21K | TTEC Bacolod

TTEC Customer Care Management Philippines Inc; Iligan; On-site; PHP 102,000 - 122,000; Part time

Benefits offered by this job

Completion bonus

Career development

Inclusive culture

Lifelong learning

Health and wellness incentives

Tuition reimbursement

Job summary

TTEC Customer Care Management Philippines Inc in Bacolod is seeking a Seasonal Healthcare Customer Service Representative to assist customers with care-related inquiries and product information. This onsite role emphasizes compassionate service and timely resolutions within a collaborative team.

You will respond to inquiries, research issues, and provide accurate information while upholding our company values and standards of service.

Qualifications

• Completed senior high school or high school (old curriculum).
• 6 months of customer service experience or more (BPO or Non BPO).
• Recognize, apply and explain your product or service knowledge.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

High school diploma

Computer literacy

Education

Senior High School or High School (old curriculum)

Tools

Microsoft Office

Job description

Your potential has a place here with TTEC's award-winning employment experience. As a Seasonal Healthcare Customer Service Representative working onsite in Bacolod, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!

What You’ll Do

Do you have a passion for helping others Whether it's getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You'll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Completed senior high school or high school (old curriculum)
• 6 months of customer service experience or more (BPO or Non BPO)
• Recognize, apply and explain your product or service knowledge
• Computer experience

What You Can Expect

• ₱10,000 Completion Bonus
• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.