Join TTEC Bacolod | Healthcare CSR | ₱21K

TTEC Customer Care Management Philippines Inc; Iligan; Sur place; PHP 156 000 - 268 000; Plein temps

Avantages offerts par ce poste

Completion bonus

Career development

Inclusive culture

Global team

Health and wellness incentives

Résumé du poste

TTEC Customer Care Management Philippines Inc in Bacolod is seeking a Seasonal Healthcare Customer Service Representative to deliver compassionate, on-site support and resolve customer inquiries. You will help customers with empathy, answer questions, and guide them toward effective solutions.

The role emphasizes a customer-first approach, ongoing development, and a culture that values inclusivity and a proven Great Place to Work certification.

Qualifications

• Completed senior high school or high school (old curriculum).
• 6 months of customer service experience or more (BPO or Non BPO).
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsabilités

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Connaissances

Senior high school / high school

Customer service experience

Product/service knowledge

Computer experience

Formation

Senior high school / high school

Description du poste

Your potential has a place here with TTEC's award-winning employment experience. As a Seasonal Healthcare Customer Service Representative working onsite in Bacolod, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!

What You’ll Do

Do you have a passion for helping others Whether it's getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You'll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Completed senior high school or high school (old curriculum)
• 6 months of customer service experience or more (BPO or Non BPO)
• Recognize, apply and explain your product or service knowledge
• Computer experience

What You Can Expect

• ₱10,000 Completion Bonus
• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.