Workstation Deployment Engineer - Imaging & Intune Specialist

Thrive; Capas; Hybrid; PHP 335,000 - 558,000; Full time

Job summary

Thrive is seeking a workstation deployments specialist to support imaging, user setup and terminations for multiple clients. You will follow established processes, manage inventory and coordinate with the deployment team to ensure smooth service delivery.

The role requires 1–2 years of desktop support or imaging experience, strong problem solving, and solid communication. You will work in a fast-paced environment, sometimes outside standard hours, and collaborate with others to enhance client

Qualifications

• Bachelor’s Degree, Technical Degree or equivalent work experience
• Excellent problem solver; able to prioritize and coordinate between tasks
• 1-2 years desktop support/imaging experience
• Experience installing, troubleshooting and customizing Microsoft Office including Outlook configurations
• Experience troubleshooting workstation hardware issues
• Knowledge and experience with Active Directory
• Passionate about delivering excellent customer service
• Must be able to work effectively in a team environment as well as alone
• Excellent written and oral communication skills
• Passionate about process, metrics, and results.
• Strong organizational skills

Responsibilities

• Follow process and procedures developed by Workstation Deployment Manager around workstation deployments to include peripherals.
• Receive, recondition, and redeploy used equipment.
• Uphold procedural requirements around prioritization, communication, documentation, escalations, etc.
• Work seamlessly with the workstation deployment manager to ensure highest levels of client satisfaction are met with clear identification of opportunities to improve technical services/support.
• Follow up with customers to identify areas of improvement and provide customer feedback to the appropriate internal teams and management
• Ability to adjust priorities and balance responsibilities in a fast-paced environment
• Available to work outside of standard hours when necessary or as part of on call rotation if applicable
• Bachelor’s Degree, Technical Degree or equivalent work experience
• Excellent problem solver; able to prioritize and coordinate between tasks
• 1-2 years desktop support/imaging experience
• Experience installing, troubleshooting and customizing Microsoft Office including Outlook configurations
• Experience troubleshooting workstation hardware issues
• Knowledge and experience with Active Directory
• Passionate about delivering excellent customer service
• Must be able to work effectively in a team environment as well as alone
• Excellent written and oral communication skills
• Passionate about process, metrics, and results.
• Strong organizational skills

Skills

Excellent problem solver

Clear communication skills

Strong organizational skills

Team player

Customer service mindset

Education

Bachelor’s or technical degree

Tools

Active Directory

Microsoft Intune

Azure Active Directory

Windows OS

Windows Server

VMware

Outlook configurations

Job description

Thrive is seeking a workstation deployments specialist to support imaging, user setup and terminations for multiple clients. You will follow established processes, manage inventory and coordinate with the deployment team to ensure smooth service delivery.

The role requires 1–2 years of desktop support or imaging experience, strong problem solving, and solid communication. You will work in a fast-paced environment, sometimes outside standard hours, and collaborate with others to enhance client