Workload Automation Engineer

HRTX; Philippines; On-site; PHP 700,000 - 900,000; Full time

Job summary

HRTX is seeking a Workload Automation Engineer to design, implement and maintain automated job scheduling across on-premises and cloud environments. You will support monitoring, troubleshooting, and optimization of automation tools to ensure reliable business processes in a hybrid IT landscape.

Key duties include translating business needs into automation, collaborating with DevOps and developers, and applying Linux/Unix, Windows, and scripting knowledge to improve job reliability and SLAs.

Qualifications

• Experience with Linux/Unix and Windows operating systems.
• Ability to script in Python and Shell to support automation.
• Familiarity with workload automation tools and APIs.
• Strong written and verbal communication skills.
• Customer service orientation with empathy to understand stakeholders.

Responsibilities

• Support scheduling operations across platforms and services.
• Maintain and troubleshoot automation tools and job schedules.
• Review logs and optimize job flows to meet SLAs.
• Collaborate with Infrastructure, DevOps, and software teams.
• Apply scripting and API skills to automate workflows.
• Assist in incident response and on-call rotations.

Skills

Linux/Unix

Windows

Scripting

APIs

ITIL Foundations

Communication skills

Customer service with EQ

Time management

Problem-solving

Cloud Platform Knowledge

Tools

ServiceNow

Confluence

Jira

Stonebranch Universal Automation Center UAC

CA Workload Automation (ESP)

Job description

About the job Workload Automation Engineer

The Workload Automation Engineer is responsible for the design, implementation, and maintenance of automated job scheduling and workload management systems across both on-premises and cloud environments. In this role, youll support the monitoring of workload automation tools and help build and maintain job schedules that are essential to business operations across areas like Retail, Supply Chain, and Finance. This role leverages industry-leading tools and cloud-native services to ensure the reliable and efficient execution of critical business processes in hybrid IT landscapes.

• Support Scheduling Operations: Assist in implementing and maintaining job schedules across platforms and business services. Help translate business needs into reliable workload automation solutions.
• Maintain Automation Tools: Monitor performance and assist in troubleshooting issues.
• Improve Job Reliability: Review job logs to identify common failure points and assist in optimizing job flows to improve performance and meet SLAs.
• Collaborate Across Teams: Work with Infrastructure Engineers, Software Developers, and DevOps teams to support automation initiatives and streamline workflows.
• Technical Execution: Apply foundational knowledge in Linux/Unix, Windows, scripting (e.g., Python, Shell), and APIs to support automation and troubleshooting.
• Contribute to Automation: Identify opportunities to automate manual tasks and assist in implementing solutions using scripting tools.
• Ensure Operational Stability: Help assess the impact of job failures and support incident response efforts. Participate in on-call rotation for critical issues.

Qualification

• Practical knowledge and experience on Operating Systems: Linux, Windows, Microsoft Tools, ServiceNow, Confluence, Jira, ITIL Foundations, Stonebranch Universal Automation Center UAC, CA Workload Automation (ESP), Cloud Platform Knowledge.
• Verbal and written communication skills to effectively share information with team members and customers.
• Customer service with EQ to understand customer's POV to be able to provide excellent support and service.
• Time management to efficiently fulfill tasks and gain learning in the process.
• Learning-Focused, finding ways to improvise in their field and use positive constructive feedback to grow personally and professionally
• Problem-solving, logical and creative in providing solutions to issues that may arise