Workforce Analytics Lead — Power BI & Reporting

ContactPoint 360; Cebu City; On-site; PHP 480,000 - 720,000; Full time

Job summary

ContactPoint 360 is seeking a Workforce Reports Supervisor in Cebu City to oversee the preparation, analysis, and dissemination of workforce reports for senior management. The role requires strong analytical skills, WFM reporting experience, and collaboration with HR systems to ensure accurate data extraction.

The ideal candidate will lead a team, drive data-driven improvements, and train junior staff on reporting processes and best practices while maintaining effective communication with

Qualifications

• Strong analytical skills and experience in workforce management reporting.
• Experience leading a team and training staff to standard reporting practices.
• Ability to collaborate with HR systems for data extraction and stakeholder communication.

Responsibilities

• Oversee the preparation, analysis, and dissemination of workforce reports for senior management.
• Lead the reporting team and drive data-driven improvements.
• Train junior staff on reporting processes and best practices, ensuring stakeholder alignment.

Skills

Analytical skills

WFM reporting

Team leadership

Stakeholder communication

Data-driven improvements

Staff training

Job description

ContactPoint 360 is seeking a Workforce Reports Supervisor in Cebu City to oversee the preparation, analysis, and dissemination of workforce reports for senior management. The role requires strong analytical skills, WFM reporting experience, and collaboration with HR systems to ensure accurate data extraction.

The ideal candidate will lead a team, drive data-driven improvements, and train junior staff on reporting processes and best practices while maintaining effective communication with