Workforce Analytics & Reporting Lead

ContactPoint 360; Cebu City; On-site; PHP 420,000 - 620,000; Full time

Benefits offered by this job

Job summary

ContactPoint 360 is seeking a Workforce Reports Supervisor to oversee the preparation, analysis, and dissemination of workforce reports for senior management in Cebu City, Philippines.

The ideal candidate will lead a small team, collaborate with HR systems administrators, and drive process improvements in reporting and data extraction to deliver timely, actionable insights.

This is a full-time, on-site role focused on data quality and WFM reporting experience.

Qualifications

• Experience in workforce management (WFM) reporting.
• Meticulous data quality and attention to detail.

Responsibilities

• Oversee the preparation, analysis, and dissemination of workforce reports for senior management.
• Lead a small team and collaborate with HR systems administrators.
• Drive process improvements in reporting and data extraction.

Job description

ContactPoint 360 is seeking a Workforce Reports Supervisor to oversee the preparation, analysis, and dissemination of workforce reports for senior management. The role requires meticulous attention to data quality and strong WFM reporting experience.

The ideal candidate will lead a small team, collaborate with HR systems administrators, and drive process improvements in reporting and data extraction. This position is based in Cebu City, Philippines, with a focus on delivering timely, actionable