Workday HCM Configuration Expert (Individual Contributor)

Globe Telecom, Inc.; Caloocan; On-site; PHP 1,000,000 - 1,700,000; Full time

Job summary

GCash in the Philippines seeks an experienced Workday HCM Expert to lead hands-on configuration and admin of the Workday HCM platform. You will own business process design, calculated fields, security, EIB data loads, and integrations, acting as the primary IC for deployments and improvements.

This role requires strong hands-on skills, collaboration with HR and IT, and the ability to translate complex HR needs into scalable Workday solutions, including ongoing releases and testing.

Qualifications

• 5+ years of direct Workday HCM configuration and administration (Core HR required).
• Experience building complex business processes and calculated fields.
• Experience with EIBs for bulk data operations.
• Experience supporting Workday integrations and middleware.
• Ability to work in an Agile/continuous-delivery environment.
• Experience with AI-enabled Workday tools (Journey, Help, SANA).

Responsibilities

• Lead end-to-end Workday HCM configuration, Core HR, BPs, and security.
• Manage tenant setup, sandbox refreshes, releases, and testing.
• Collaborate with HR to analyze requirements and design solutions.
• Maintain inbound/outbound integrations (EIBs, Core Connectors, Studio).
• Serve as Tier 3 escalation for Workday issues and root-cause analysis.
• Evaluate bi-annual releases and perform regression testing.
• Document configurations and security changes.

Skills

Workday HCM

Core HR

Calculated Fields

Business Processes

EIBs

Integrations

Agile

AI Workday tools

Education

Bachelor's degree in IT / CS / HR / Business Admin

Tools

PECi API

Core Connectors

Studio

Job description

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

Job Summary

We are seeking an experienced Workday HCM Expert to serve as our dedicated, hands-on configuration expert. In this technical Individual Contributor role, you will be directly responsible for the daily administration, hands-on configuration, and continuous improvement of our Workday HCM platform. The ideal candidate thrives on getting into the system details-translating complex HR business needs into clean, scalable Workday solutions. You will own everything from business process design and calculated fields to security matrix updates, EIB data loads, and integration maintenance.

Key Responsibilities

• Hands-on Configuration: Lead end-to-end hands-on configuration within Workday HCM, including Core HR, Business Processes (BPs), Condition Rules, Calculated Fields, and domain security policy adjustments.
• Tenant Management: Oversee Workday tenant setup, sandbox refreshes, release updates, and feature testing across non-production and production environments.
• Business Scoping & Solution Design: Partner directly with HR and business stakeholders to analyze functional requirements, evaluate feasibility, design technical solutions, and execute build specs.
• Integrations & Data Migration: Maintain, test, and troubleshoot inbound/outbound integrations (EIBs, Core Connectors, Studio) and third-party vendor connections in collaboration with IT.
• Issue Resolution & System Support: Act as the Tier 3 technical escalation point for Workday system bugs, process breakages, and configuration errors, driving root-cause analysis and timely resolution.
• Release Management: Evaluate new Workday bi-annual feature releases, assess business impacts, configure target enhancements, and lead regression testing.
• Testing & Documentation: Execute unit and end-to-end integration testing for all new functional builds; maintain thorough technical documentation for all system configurations and security changes.

Required Experience & Skills

• Workday Expertise: 5+ years of direct, hands-on Workday HCM configuration and administration experience (Core HR required; experience with Compensation, Talent, or Benefits is a plus).
• Technical Build Skills: Proven experience creating complex Business Processes, Calculated Fields, Custom Reports, Matrix Reports, and managing Security Groups (user-based, role-based, segment-based).
• Data Tools: Hands-on experience building, testing, and executing inbound/outbound Enterprise Interface Builders (EIBs) for bulk data operations.
• Integration Familiarity: Practical experience supporting and troubleshooting Workday integrations (Core Connector, PECI, API connections) and working with middleware.
• Agile Execution: Comfort working as a self-directed IC in an Agile or continuous-delivery environment—managing individual work backlogs and technical deliverables independently.
• Experience with the latest AI-enabled Workday tools such as Journey, Help, SANA, etc.

preferred Qualifications

• Education: Bachelor’s degree in Information Technology, Computer Science, Human Resources, Business Administration, or equivalent practical experience.
• Workday Certifications: Workday Pro or HCM Partner Certifications (Core HR, Security, or Advanced Reporting) preferred.
• Analytical Mindset: Excellent technical scoping and problem-solving skills, with a track record of identifying system gaps and delivering clean, sustainable configurations.
• Communication: Strong communication skills with a proven ability to translate complex Workday technical constraints into clear options for non-technical HR stakeholders.

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package is the #1 Finance App in the Philippines. Through the GCash App, 81M registered users can easily purchase prepaid airtime; purchase from over 6M partner merchants and social sellers; send and receive money anywhere in the Philippines, even to other bank accounts; pay bills at over 1,800 partner billers nationwide; and get access to savings, credit, loans, insurance and investments, and so much more, all at the convenience of their smartphones. GCash is a wholly-owned subsidiary of Mynt (Globe Fintech Innovations, Inc.) since 2015. Mynt, Inc. is the parent company of GCash, the Philippines’ #1 finance superapp, advancing financial inclusion through 'Finance for All'. G-Xchange, Inc. (GXI) is the payments company for GCash. GXI is a BSP-licensed e-money issuer responsible for the digital payments and electronic money activities in the GCash app. Fuse Financing, Inc. is the financing company for GCash. Fuse provides eligible users with access to fair and digitally-enabled credit products and solutions. Ryse, Inc. broadens access to investments that are easy to use and understand, supporting wealth-building for Filipinos at different stages of their financial journey. BlockG Virtual Assets, Inc. supports responsible participation in digital assets, helping build trust and long-term confidence in the continuously evolving digital landscape.