Work Placement & Transition Specialist

Maersk Global Service Centres Philippines Limited; Pasig; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Maersk Global Service Centres Philippines Limited is seeking a Work Placement & Migration Specialist to strategically manage the placement and migration of work across GSC locations. This role ensures alignment with service delivery models, operational efficiency, and adherence to established standards.

Responsibilities include leading new work transitions, coordinating with internal stakeholders, and guiding migration activities to reduce fragmentation while balancing strategic priorities and

Qualifications

• 3 to 5 years of relevant experience in Transition Management, Migrations, and Project Management.
• Experience leading large transition projects involving 150 FTEs or more.
• PRINCE2 Practitioner or PMP certification is required. Lean Six Sigma certification is preferred.
• Experience working in a global business environment.
• Strong stakeholder management skills and the ability to work effectively as a team player.

Responsibilities

• Lead all new work and offshoring initiatives, including new work transitions and 1:1 transfers, for accounts within the assigned geographical scope, business scale, and impact area, bridging sales and operational activities to ensure the smooth transition of new or additional business into the organization.
• Collaborate with key stakeholders to monitor and report compliance with work placement standards and decisions.
• Lead the migration of work based on the service catalogue, ensuring consistency, recording exceptions, and reducing fragmentation.
• Make informed decisions on work placement within the GSC, balancing strategic priorities, capabilities, and compliance requirements.
• Define work scope and assess the appropriate placement of tasks.
• Evaluate FTE requirements based on standard guidelines and principles.
• Ensure effective communication among internal teams and external stakeholders.
• Apply a strong analytical mindset to support decision-making and problem-solving.
• Lead planning and reporting activities related to work placement and migration initiatives.

Skills

Transition Management

Migrations

Project Management

Stakeholder Management

English Communication

Education

PRINCE2 Practitioner

PMP certification

Lean Six Sigma

Tools

Microsoft Office (Excel)

PowerPoint

Job description

We Offer

This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded.

You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.

Job Summary:

The Work Placement & Migration Specialist is responsible for strategically managing the placement and migration of work across Global Shared Services Centre (GSC) locations, ensuring alignment with service delivery models, operational efficiency, and compliance with established principles and standards.

Key Responsibilities:

• Lead all new work and offshoring initiatives, including new work transitions and 1:1 transfers, for accounts within the assigned geographical scope, business scale, and impact area, bridging sales and operational activities to ensure the smooth transition of new or additional business into the organization.

• Collaborate with key stakeholders to monitor and report compliance with work placement standards and decisions.

• Lead the migration of work based on the service catalogue, ensuring consistency, recording exceptions, and reducing fragmentation.

• Make informed decisions on work placement within the GSC, balancing strategic priorities, capabilities, and compliance requirements.

• Define work scope and assess the appropriate placement of tasks.

• Evaluate FTE requirements based on standard guidelines and principles.

• Ensure effective communication among internal teams and external stakeholders.

• Apply a strong analytical mindset to support decision-making and problem-solving.

• Lead planning and reporting activities related to work placement and migration initiatives.

Primary Internal Stakeholders:

• GSC Execution Team, CI, HR, BPM, AI, BDI, and Projects teams.

• Area CI Manager.

• Area CX Managers and Directors.

• Program Manager.

• CIM and SDD.

Qualifications, Experience & Skills:

• 3 to 5 years of relevant experience in Transition Management, Migrations, and Project Management.

• Experience leading large transition projects involving 150 FTEs or more.

• Strong project management skills and experience managing complex and dynamic transition projects.

• PRINCE2 Practitioner or PMP certification is required. Lean Six Sigma certification is preferred.

• Experience working in a global business environment.

• Strong stakeholder management skills and the ability to work effectively as a team player.

• Comfortable engaging with senior management and participating in challenging discussions.

• Passion for driving customer experience and client centricity.

• Excellent verbal and written English communication skills.

• Excellent presentation skills and strong proficiency in the Microsoft Office Suite, particularly Excel and PowerPoint.

• Ability to multitask, manage multiple projects simultaneously in a dynamic environment, and effectively handle challenges.

Business / Technical Knowledge:

• Certified project management expertise.

• Strong experience in managing diverse senior stakeholders with a diplomatic approach.

• Experience handling large-scale work migration projects.

• Experience in solution design.

• Understanding of process modeling.

• Knowledge of change management principles and practices.

• Knowledge of the logistics and services industry.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We are happy to support your need for any adjustments during the application and hiring process.