WNS Global Services - CSR insurance Account-Dayshift Account

Gratitude Philippines; Manila; On-site; PHP 234,000 - 280,000; Full time

Benefits offered by this job

HMO

Paid training

Career growth opportunities

Regularization benefits

Job summary

WNS Global Services Bridgetowne is hiring a Customer Service Representative for an Insurance account. The role requires handling inbound inquiries, delivering accurate information, and ensuring a high-quality customer experience in a day-shift, on-site setting.

Qualifications include SHS graduate or 2nd year college, 1 year BPO experience, and strong English communication. The position offers a competitive salary up to PHP 23,000, with training and benefits upon regularization.

Qualifications

• High school graduate or completed at least 2nd year college.
• At least 1 year BPO / Call Center experience (Voice / Customer Service preferred).
• Excellent English communication skills.
• Willing to work onsite in Bridgetowne.
• Willing to work Day Shift.
• Can start ASAP.

Responsibilities

• Handle inbound customer inquiries for an insurance account.
• Provide accurate information, resolve concerns, process requests, and deliver excellent customer experience in a day-shift environment.

Skills

English communication

Customer service

Education

SHS graduate

2nd year college

Job description

WNS Global Services - We're Hiring! Customer Service Representatives

*Location:* Bridgetowne, Quezon City

*Job Type:* Full-time

Virtual interview via zoom

OPEN POSITION

Customer Service Representative - Insurance Account*

*Site:* WNS Bridgetowne

*Salary:* Up to ₱23,000 per month

*Schedule:* Day Shift

*Job Description:*

Handle inbound customer inquiries for a leading Insurance account. Provide accurate information, resolve concerns, process requests, and deliver excellent customer experience in a day-shift environment.

QUALIFICATIONS

• - Senior High School (SHS) Graduate OR Completed at least 2nd Year College
• - At least 1 Year BPO / Call Center Experience (Voice / Customer Service preferred)
• - Good to excellent English communication skills
• - Willing to work onsite in Bridgetowne
• - Willing to work Day Shift
• - Can start ASAP

WHAT WE OFFER

• - Competitive salary package up to ₱23,000
• - Day shift schedule - No night shift!
• - HMO and other company benefits upon regularization
• - Paid training
• - Career growth and promotion opportunities
• - Stable account with a global BPO company

_WNS is an equal opportunity employer._