Windows Systems Administrator II

Greater Giving, Inc.; Mexico; On-site; PHP 4,318,321 - 6,785,934; Full time

Benefits offered by this job

Wellness Week

Equity awards

Paid time off

Job summary

Global Payments seeks a Windows Systems Administrator to support our Infrastructure Services Team. You will manage Windows servers, ensure high availability, and contribute to automation initiatives that improve reliability and security across global payment platforms.

The role focuses on patching, access governance, DNS/DHCP, and troubleshooting to minimize downtime and support business growth. Strong collaboration with cross-functional teams is essential.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• Minimum 2 years of relevant systems administration experience.
• Experience administering Windows Server environments and troubleshooting.
• Knowledge of DNS/DHCP and core networking concepts.
• MCSE certified or equivalent is a plus.

Responsibilities

• Maintain Windows infrastructure for high availability and service continuity.
• Apply patches, manage access governance, and enforce security practices.
• Improve service performance and automate infrastructure tasks.
• Resolve complex incidents and restore services quickly.
• Support disaster recovery readiness and infrastructure modernization.

Skills

Analytical thinking

Multi-tasking

Team collaboration

Problem solving

Education

Bachelor’s degree in Computer Science or related field

Tools

Active Directory

Windows Server

VMware vCenter/vSphere

SCCM

Job description

Make your mark at one of the biggest names in payments. We’re looking for a Windows Systems Administrator to join our ever-evolving Infrastructure Services Team and help shape the future of global commerce. In this role, you’ll play a critical part in ensuring the stability, security and performance of the technology platforms that power payment experiences around the world. Your expertise will help maintain resilient, highly available Windows environments, strengthen operational excellence and support business growth through reliable infrastructure. Working alongside talented technology professionals, you’ll have opportunities to influence service improvements, advance automation initiatives and drive meaningful outcomes that support Global Payments’ mission of delivering innovative, secure and seamless payment solutions for businesses and consumers worldwide.

What you'll own

• Drive platform reliability and availability by maintaining resilient Windows infrastructure that enables business-critical payment services to perform consistently and meet service level commitments.
• Strengthen security and operational integrity through proactive system maintenance, patching, access governance and compliance-focused practices that protect the business and its clients.
• Accelerate service performance and scalability by identifying improvement opportunities, implementing automation and enhancing infrastructure capabilities to support future growth.
• Lead effective issue resolution and recovery outcomes by troubleshooting complex platform challenges, minimizing disruption and restoring services quickly to maintain business continuity.
• Influence infrastructure excellence by contributing to technology modernization, disaster recovery readiness and continuous improvement initiatives that increase system resilience and operational efficiency.

What you'll bring

• Typically Minimum 4 Years Relevant Exp
• Implementing and maintaining Active Directory; Windows Server; MS Windows Clustering; enterprise SAN and NAS configurations; MS SCCM and VMware VCM; Antivirus Software, Application White Listing and Device Control; TCP/IP and other networking principles including DNS and DHCP; scripting language; Experience with managing VMWare virtualization technologies; Virtual Center Management and Administration; vSphere Server, vSphere Client, and vCenter Server; Installation and support of VMware View to include Pool Management, Entitlements, Upgrades, and Break/Fix; deploying virtual machines and use technologies such as Snapshots, clones, templates.
• MCSE Certified or equivalent
• Experience administering and supporting Windows Server environments, including troubleshooting, configuration management and maintaining highly available enterprise systems.
• Demonstrated ability to analyze technical issues, make sound decisions and deliver effective solutions that improve system stability, performance and user experience.
• Working knowledge of Active Directory, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP) and core networking principles within enterprise environments.
• Experience balancing multiple priorities while taking ownership of outcomes, collaborating effectively across teams and maintaining a strong focus on service excellence.
• Bachelor’s degree in Computer Science or a related field, or equivalent professional experience, with a minimum of 2 years of relevant systems administration experience.

It’s a bonus if you have

• Experience managing VMware virtualization technologies, including vCenter Server administration, virtual machine deployment and lifecycle management.
• Hands-on experience with Microsoft System Center Configuration Manager (SCCM), Windows clustering, enterprise Storage Area Network (SAN) and Network Attached Storage (NAS) environments.
• Microsoft Certified Solutions Expert (MCSE) certification or equivalent industry-recognized infrastructure certification.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

My Money

In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

My Lifestyle

We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing.

My Family

FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones.

My Time Off

We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.