1. Receiving Operations
- Receive incoming products, materials, and returns in accordance with established warehouse procedures.
- Verify delivered items against purchase orders, delivery receipts, transfer documents, and other supporting records.
- Inspect incoming products for quantity, quality, packaging condition, and compliance with company standards.
- Record and report shortages, overages, damaged items, and other receiving discrepancies.
- Ensure all received goods are properly labeled, documented, and endorsed for put-away.
- Coordinate with Procurement, Inventory, and Quality teams regarding receiving concerns and discrepancies.
- Oversee the administration of Debit Memo (DM) and Credit Memo (CM) transactions, including the management and control of the Bad Order (B.O.) inventory and storage area.
2. Dispatching Operations
- Coordinate daily dispatch schedules based on approved delivery plans and customer requirements.
- Verify the completeness and accuracy of picked orders prior to loading.
- Ensure the correct products, quantities and documentation are prepared before dispatch.
- Supervise loading activities to ensure proper handling, product protection, and vehicle loading standards.
- Confirm that delivery documents, invoices, pick lists, and checklist are complete before vehicle release.
- Coordinate with Logistics and Fleet personnel to ensure timely dispatch of delivery vehicles.
- Review and approve gate passes for the delivery team upon completion of the loading process and verification of all required delivery documents.
3. Inventory Control
- Maintain accurate inventory movement records for all receiving and dispatch transactions.
- Ensure timely system updates for inbound and outbound inventory.
- Support cycle counts, stock verification, and physical inventory activities.
- Assist in investigating inventory variances and implement corrective actions.
- Ensure the prompt processing and documentation of not served products for proper inventory disposition and timely resolution.
4. Documentation and Reporting
- Maintain complete and organized receiving and dispatch records.
- Prepare daily, weekly, and monthly reports on receiving, dispatch performance, and operational issues.
- Monitor and report key warehouse performance indicators (KRA’s) related to receiving and dispatch operations.
5. Compliance and Warehouse Operations
- Ensure compliance with warehouse Standard Operating Procedures (SOPs), safety regulations, and company policies.
- Maintain cleanliness, orderliness, and proper storage practices within receiving and dispatch areas.
- Promote proper material handling techniques to minimize product damage and workplace incidents.
- Support continuous improvement initiatives to enhance warehouse efficiency and service quality.
6. Coordination and Problem Resolution
- Coordinate with Warehouse Operations, Inventory Control, Logistics, Procurement, and Sales to resolve operational issues.
- Investigate and document receiving and dispatch discrepancies, delayed shipments, and customer delivery concerns.
- Recommend process improvements to improve receiving accuracy, dispatch efficiency, and inventory reliability.
Working Hours : 8:00 am - 5:00 pm (Monday - Saturday)
6:00 am - 3:00 pm (Monday - Saturday)
(Sunday - if necessary)
Place of Work : Head Office - Bulaon, City of San Fernando, Pampanga
Overtime : Willing to extend working hours when required.