Warehouse Assistant

Topserve Service Solutions, Inc.; Rizal; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading service solutions provider is seeking a detail-oriented individual to handle customer orders. Responsibilities include entering orders, verifying details, and coordinating with warehouse teams. The ideal candidate should have a high school diploma, be computer literate, and possess good verbal communication skills. Experience with SAP is a plus. The position is based in Cainta/Taytay, Philippines.

Qualifications

• 1+ years work experience in a similar role.
• Willing to work in Cainta and/or Taytay.

Responsibilities

• Accurately enter customer orders into the company's system.
• Verify order details for accuracy and completeness.
• Coordinate with warehouse and shipping teams for timely order fulfillment.
• Track order status and provide updates to customers.
• Prepare shipping documents and labels.
• Respond to customer inquiries regarding order status.
• Address customer issues related to orders.
• Confirming accuracy of orders and closing in system.

Skills

Computer Literate

Excellent verbal communication

Organizational skills

Ability to work harmoniously

Education

High school diploma or suitable equivalent

Tools

SAP

Job description

Responsibilities

• Accurately enter customer orders into the company's system.
• Verify order details for accuracy and completeness
• Coordinate with warehouse and shipping teams to ensure timely order fulfillment
• Track order status and provide updates to customers.
• Prepare shipping documents and labels.
• Respond to customer inquiries regarding order status, shipping, and returns.
• Address customer issues and resolve problems related to orders
• Processing of DR in System
• Filing of Documents
• Confirming accuracy of orders and closing in system
• Lead and be responsible with System Related transactions
• Pulling orders from MP Platform

Qualifications

• Computer Literate
• Experience in SAP is an advantage
• High school diploma or suitable equivalent
• 1+ years work experience in a similar role
• Excellent verbal communication skills
• Ability to work harmoniously with diverse range of people
• Proficient with using tools required for this position
• Physically agile and dexterous
• Proficient organizational skills
• Willing to work in Cainta and/or Taytay