Warehouse Assistant

Topserve Service Solutions, Inc.; Parañaque; On-site; PHP 279,000 - 390,600; Full time

Job summary

A logistics service provider in Metro Manila seeks a dedicated Order Management Specialist. The successful candidate will accurately enter and track customer orders, coordinate with shipping teams, and resolve customer inquiries. Candidates should possess strong communication skills, experience in a similar role, and proficiency in SAP is a plus. Join our team to help enhance customer satisfaction and operational efficiency.

Qualifications

• 1+ years work experience in a similar role.
• Experience in SAP is an advantage.
• Physically agile and dexterous.

Responsibilities

• Accurately enter customer orders into the company's system.
• Verify order details for accuracy and completeness.
• Coordinate with warehouse and shipping teams to ensure timely order fulfillment.

Skills

Computer Literate

Excellent verbal communication skills

Proficient organizational skills

Ability to work harmoniously with diverse range of people

Education

High school diploma or suitable equivalent

Tools

SAP

Job description

Responsibilities

• Accurately enter customer orders into the company's system.
• Verify order details for accuracy and completeness
• Coordinate with warehouse and shipping teams to ensure timely order fulfillment
• Track order status and provide updates to customers.
• Prepare shipping documents and labels.
• Respond to customer inquiries regarding order status, shipping, and returns.
• Address customer issues and resolve problems related to orders
• Processing of DR in System
• Filing of Documents
• Confirming accuracy of orders and closing in system
• Lead and be responsible with System Related transactions
• Pulling orders from MP Platform

Qualifications

• Computer Literate
• Experience in SAP is an advantage
• High school diploma or suitable equivalent
• 1+ years work experience in a similar role
• Excellent verbal communication skills
• Ability to work harmoniously with diverse range of people
• Proficient with using tools required for this position
• Physically agile and dexterous
• Proficient organizational skills