Warehouse Assistant

Topserve Service Solutions, Inc.; Muntinlupa; On-site; PHP 279,000 - 390,600; Full time

Job summary

A service solutions provider in Muntinlupa is seeking a candidate for a role involving accurate customer order processing. Responsibilities include entering orders, verifying details, responding to inquiries, and coordinating with teams for timely fulfillment. Candidates should have at least 1 year of experience, a high school diploma, and proficiency in communication skills.

Qualifications

• 1+ years work experience in a similar role.
• Experience in SAP is an advantage.
• Physically agile and dexterous.

Responsibilities

• Accurately enter customer orders into the company's system.
• Verify order details for accuracy and completeness.
• Track order status and provide updates to customers.
• Respond to customer inquiries regarding order status, shipping, and returns.

Skills

Computer Literate

Excellent verbal communication skills

Ability to work harmoniously with a diverse range of people

Proficient organizational skills

Education

High school diploma or suitable equivalent

Tools

SAP

Job description

Responsibilities

• Accurately enter customer orders into the company's system.
• Verify order details for accuracy and completeness
• Coordinate with warehouse and shipping teams to ensure timely order fulfillment
• Track order status and provide updates to customers.
• Prepare shipping documents and labels.
• Respond to customer inquiries regarding order status, shipping, and returns.
• Address customer issues and resolve problems related to orders
• Processing of DR in System
• Filing of Documents
• Confirming accuracy of orders and closing in system
• Lead and be responsible with System Related transactions
• Pulling orders from MP Platform

• Computer Literate
• Experience in SAP is an advantage
• High school diploma or suitable equivalent
• 1+ years work experience in a similar role
• Excellent verbal communication skills
• Ability to work harmoniously with diverse range of people
• Proficient with using tools required for this position
• Physically agile and dexterous
• Proficient organizational skills