Warehouse Analytics (Operations Excellence Analytics) - Scommerce

SPX PHILIPPINES INC.; Manila; On-site; PHP 300,000 - 540,000; Full time

Job summary

SPX PHILIPPINES INC. is seeking a data analyst to support Shopee PH operations, focusing on ad hoc analyses, reporting, and insights generation. The role involves collaborating with multiple departments to gather requirements and improve data-driven decision making.

Responsibilities include developing new reports, standardizing metrics, and exploring automation opportunities while maintaining SLAs with third-party providers. Flexibility during peak seasons is expected.

Qualifications

• Bachelor’s degree as required.
• Minimum 1 year of relevant data analysis experience.
• Advanced Excel and SQL skills; Python is a plus.
• Detail-oriented with proven project management skills.
• Open to flexible arrangements during campaign/peak seasons.

Responsibilities

• Develop ad hoc analyses or reports and communicate insights to business teams.
• Capture requirements through interviews with other departments and collaborate on reporting projects.
• Provide support to BI reporting infrastructure and help users access information.
• Develop new and update existing reports.
• Drive standardization of data metrics using data and business process knowledge.
• Liaise between Shopee PH and BI engineers to define requirements.
• Identify opportunities for automation using various technologies.
• Learn and develop processes to improve reporting tools and systems.
• Manage SLAs with third-party providers.

Skills

Advanced Microsoft Excel

SQL

Python

Education

Bachelor’s degree in Business Administration, Economics, Finance, Computer Science, Information Technology, or related quantitative field

Job description

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description

• Develop ad hoc analyses or reports and communicate insights to business teams.
• Capture high-level and detailed requirements through interviews with other departments and collaborate on reporting and data-related projects.
• Provide support to users Business Intelligence reporting infrastructure and assist users in finding the right information.
• Develop new and update existing reports.
• Drive the standardization of data metrics by leveraging data- and business process knowledge.
• Be a liaison between Shopee PH and Business Intelligence technical engineers to ensure proper definition of requirements.
• Determine opportunities for automation using different technologies.
• Learn and develop new processes to improve reporting tools and systems.
• Manage and maintain Service Level Agreements of different third-party companies.

Requirements

• Bachelor’s degree in Business Administration, Economics, Finance, Computer Science, Information Technology, or related quantitative field
• With a minimum 1 year of relevant work experience in data analysis
• With advanced Microsoft Excel and SQL skills (Python a plus)
• Detail-oriented and has proven project management skills.
• Open to flexible arrangements during campaign/peak seasons

Advantage

• candidate with logistics, warehousing domain knowledge
• candidate fluent with vibe-coding Appscript/Python/Html via Claude/Codex
• candidate fluent with python, can code with AI tools