On-site - Quezon City No Exp Required High/Senior High School Full-time
Job Description
Government Mandated Benefits
Not specified.
Key Responsibilities:
- Greet and seat guests in a friendly and timely manner.
- Take accurate food and drink orders and relay them to the kitchen or bar.
- Serve food and beverages to customers, ensuring orders are correct.
- Monitor guests’ needs and provide attentive service throughout their meal.
- Upsell additional items to increase sales and enhance the guest experience.
- Ensure cleanliness and organization of the dining area.
- Handle customer complaints and concerns in a professional manner.
- Process payments accurately and efficiently.
- Collaborate with other team members to ensure smooth operation.
- Maintain knowledge of the menu, specials, and promotions.
- Follow all health and safety regulations.
Job Requirements for Waiter/Waitress:
- Experience: Previous experience in a customer service or food service role is preferred, but not always required. Training will be provided for entry-level candidates.
- Communication Skills: Must be able to clearly communicate with guests, kitchen staff, and fellow team members, both verbally and non-verbally.
- Customer Service: A friendly and approachable attitude with the ability to handle customer inquiries, complaints, and requests professionally.
- Attention to Detail: Ability to take accurate orders, remember customer preferences, and ensure all meals are served as requested.
- Multitasking: Must be able to manage multiple tasks at once, such as taking orders, serving food, and attending to guest needs in a fast-paced environment.
- Physical Stamina: Ability to stand, walk, and carry heavy trays or food and beverages for extended periods.
- Teamwork: Ability to work well with other staff members, including kitchen and bar personnel, to ensure smooth and efficient service.
Skills and Qualifications:
- Previous experience as a waiter/waitress is preferred, but not required.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Good physical stamina to stand and walk for long periods.
- Must be able to work evenings, weekends, and holidays as needed.
Working Location
Quezon City (On-site)