A recruitment agency is seeking a service staff member in Makati to greet guests, manage orders, and ensure guest satisfaction. The ideal candidate should possess exceptional communication skills and be able to multitask in a fast-paced environment. Basic English proficiency and attention to detail are essential for success in this role. Competitive salary and benefits offered.
Responsibilities
Greet and seat guests promptly, providing menus and information.
Take food and beverage orders accurately.
Ensure food and beverage items are served correctly.
Monitor guest satisfaction and address concerns.
Process payments responsibly.
Skills
Basic English
Exceptional communication skills
Attention to detail
Multitasking
Basic math skills
Job description
Qualifications
BASIC ENGLISH
Key Responsibilities
Greet and seat guests promptly, providing menus and information about daily specials.
Take food and beverage orders accurately and relay them to the kitchen staff in a timely manner.
Ensure that all food and beverage items are served correctly and promptly, adhering to the restaurant's standards.
Monitor guest satisfaction, promptly addressing any concerns or requests during the dining experience.
Process payments and handle cash transactions responsibly, ensuring the accuracy of all charges.
Required Skills
Exceptional communication and interpersonal skills for effective guest interaction.
Strong attention to detail to ensure accurate order taking and service delivery.
Ability to multitask efficiently in a fast-paced environment while maintaining high service standards.
Basic math skills for managing transactions and processing payments.