VIP Guest Services Specialist

Filinvest Development Corporation; Malay; On-site; PHP 223,200 - 334,800; Full time

Job summary

A luxury resort in Boracay is seeking a Guest Services Agent to ensure guest satisfaction by providing personalized service. Responsibilities include check-in/out of VIP guests, coordination across departments, and maintaining high standards of guest relations. Ideal candidates will have a Bachelor's degree in Hospitality Management, excellent communication skills, and a passion for guest service. Fresh graduates are encouraged to apply, with the opportunity to work in a dynamic environment.

Qualifications

• Open to fresh graduates; relevant internship or on-the-job training is a plus.
• Professional, courteous, and confident demeanor required.
• Willing to be assigned in Boracay Island and work on shifting schedules.

Responsibilities

• Facilitates check-in and check-out of VIP guests.
• Coordinates with departments regarding guest requests.
• Prepares and updates Long Staying Guest contracts.

Skills

Excellent communication skills

Strong interpersonal skills

Ability to multitask

Knowledge of front office systems

Education

Bachelor's Degree in Hospitality Management or related field

Job description

A luxury resort in Boracay is seeking a Guest Services Agent to ensure guest satisfaction by providing personalized service. Responsibilities include check-in/out of VIP guests, coordination across departments, and maintaining high standards of guest relations. Ideal candidates will have a Bachelor's degree in Hospitality Management, excellent communication skills, and a passion for guest service. Fresh graduates are encouraged to apply, with the opportunity to work in a dynamic environment.