Vendor Product Specialist

Pax8, Inc.; Manila; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

2 weeks bonus leave annually

Private Health Insurance

Learning & Development programs

Donation matching & DEI events

Job summary

Pax8, Inc. is hiring a Vendor Product Specialist (Tech Business Analyst) to own vendor relationships and operational, technical, and order-to-cash processes. The role is on-site in Makati, Philippines, with first 6 months in the Manila area and possible later hybrid arrangements.

The ideal candidate has 3+ years in PM/ops/vendor management, strong facilitation, and experience with API integrations. Global teams collaborate across Engineering, Finance, Support, and Sales.

Qualifications

• 3+ years in project management, operations, business analysis, or vendor management.
• 2+ years of meeting facilitation experience.
• Experience with API integrations (preferred).
• Familiarity with project management tools and methodologies (Agile, Scrum, Lean, Kanban).
• Strong organizational, problem-solving, and communication skills.
• Ability to manage multiple projects with urgency and precision.
• Certifications like PMP, Lean Six Sigma, or CompTIA Project+ are a plus.

Responsibilities

• Lead product addition/update projects (pricing, API integrations, training, etc.).
• Serve as the primary escalation point for vendor operational issues post-onboarding.
• Partner with Engineering, Finance, Support, Sales, and other teams.
• Provide updates on vendor projects during weekly cross-functional meetings.
• Collaborate with the Vendor Launch team for smooth onboarding.

Skills

PM/Operations/Vendor management

Meeting facilitation

API integrations

PM tools (Wrike/Jira/Asana)

Agile/Scrum/Lean/Kanban

Communication skills

Multi-project management

Certifications (PMP/Lean Six Sigma/PC+

Tools

Wrike

Jira

Asana

Job description

We’re Hiring at Pax8 – Vendor Product Specialist (Tech Business Analyst)

At Pax8, we’re redefining the cloud marketplace and empowering businesses with technology, relationships, and innovation.

We’re looking for a Vendor Product Analyst (Tech Bysines) to join our growing team in Makati, Philippines.

Location: On-site in Makati, Philippines (First 6 months)

Possible Night shift schedule

Role: Vendor Product Specialist (Tech Business Analyst)

This role is all about building strong vendor relationships and ensuring seamless integration into the Pax8 ecosystem. You’ll be the primary owner of operational, technical, and order-to-cash processes with our vendors—driving efficiency, collaboration, and innovation every step of the way.

What You’ll Do

• Lead product addition/update projects (pricing, API integrations, training, etc.)
• Serve as the primary escalation point for vendor operational issues post-onboarding
• Partner with internal stakeholders across Engineering, Finance, Support, Sales, and more
• Provide updates on vendor projects during weekly cross-functional meetings
• Collaborate with the Vendor Launch team to ensure smooth onboardings

What We’re Looking For

• 3+ years in project management, operations, business analysis, or vendor management
• 2+ years of meeting facilitation experience
• Experience with API integrations (preferred)
• Familiarity with project management tools (Wrike, Jira, Asana) and methodologies (Agile, Scrum, Lean, Kanban)
• Strong organizational, problem-solving, and communication skills
• Ability to manage multiple projects simultaneously with urgency and precision
• Certifications like PMP, Lean Six Sigma, or CompTIA Project+ are a plus

In order to fulfil this role, you should be resident in this country with a valid right to work.

Working arrangement At Pax8 APAC, we believe great work happens when people connect, collaborate, and grow together — so our teams are based in-office, with flexibility built in.

During your first 6 months, you'll be based in our Manila office to immerse yourself in the team, the culture, and your role.

After 6 months, you'll be eligible to request a hybrid arrangement of up to 2 days working from home each week, tailored to your role and team rhythm.

We're committed to being an employer of choice, and workplace flexibility is a core part of how we attract, support and retain great people.

Why join Pax8

• At Pax8, we want to support you in both work and play. Sometimes there isn't enough time for the latter, which is why Pax8 offers an additional 2 weeks of bonus leave every year! AND YES, the 2 weeks are available from your first day!
• In addition to the above, we offer all our employees Private Health Insurance. Beneficial for when life happens, and also for tax time too!
• Unlimited growth through our learning & development (L&D) programs in an environment that fosters internal promotions, helping you gain the necessary skills to reach the next step in your professional journey!
• Connecting with our community is important – which is why we have our donation matching program, DEI-B events, and our employee resource groups to ensure everyone feels at home at Pax8.

About Pax8

Pax8 is the technology marketplace of the future, linking partners, vendors, and small to midsized businesses (SMB’s) through AI powered insights and comprehensive product support. With a global partner ecosystem of over 39,000+ managed service providers (our customers), Pax8 empowers SMB’s worldwide by providing software services that unlock their growth potential and enhance their cloud security!

We’ve pioneered simplifying the cloud services journey for thousands of our partners by reinventing the IT cloud model with more than 130+ vendors (software/cloud providers) globally giving customers and partners real choice! Pax8 run a transaction through our Marketplace every 7 seconds and support 700,000+ indirect businesses and more than 22,000,000+ end users around the world!

For the 8th consecutive year running, Pax8 have been listed on the 2025 Inc.5000 list and we have a $2BN+ annual recurring revenue. This has lead us to become recognised as one of the Best Managed Company’s 2025 and our pioneering cloud marketplace earning a 5 star rating in the 2025 CRN awards as a Partner Program Guide winner!

Our Culture

Culture is important to us, and at Pax8, it’s business, and it IS personal. We embody our behaviours - Compassionate Candour, Seek to Understand, We Before Me, Do What You Say, Light Up Learning and Driven by Passion!

We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best!Through our 4 core values - We Elev8 each other! We Advoc8 for our partners! We Innov8 continuously! We Celebr8 life!

As we expand across Europe, we have 11 offices supporting 20+ languages and our teams continue to grow! Come and be "work happy" with us! It's an exciting time to join us as Pax8 EMEA enter the next significant stage of our incredible journey! Our purpose is to help every small business turn their dreams into reality through the power of technology! Why not be a part of our success story?

Equal Opportunities

Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within your country. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with best practices and processed only in accordance with our recruiting processes.

As part of our hiring process, we are required to undertake information verification checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks. All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records.

At Pax8, we care deeply about building genuine, trust‑based relationships — starting with how we hire. To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change.

By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you’re applying as your authentic self, you have nothing to worry about — we’re excited to meet you.

Job Applicant Privacy Notice (https://www.pax8.com/en-uk/job-applicant-privacy-notice/)