Veeva Vault Systems Analyst — Life Sciences IT Admin

Nnit A/S; Makati; Hybrid; PHP 670,000 - 1,116,000; Full time

Benefits offered by this job

Hybrid work setup

13th month pay

Rice subsidy

Medical allowance

Job summary

NNIT Philippines is seeking an experienced Veeva Vault system administrator to provide L2 support, manage users and roles, and drive continuous improvements across Vault Quality, Vault Clinical, and Vault Regulatory. You will coordinate data loads, reports, and deployment validations while collaborating with a multi-cultural team in a hybrid work environment.

You will troubleshoot issues, ensure change controls, and maintain alignment with business needs, quality, and regulatory expectations.

Qualifications

• Experience supporting Veeva Vault environments (Vault Quality, Vault Clinical, Vault Regulatory).
• Technical support / AMS experience.
• Experience working with a multi-cultural team.
• Life Science experience or knowledge (highly desired).
• GxP experience preferred.

Responsibilities

• Provide L2 system support for Veeva Vaults.
• Manage system users, roles, and permissions.
• Provide advisory/consultant expertise and support.
• Drive continuous improvements by staying on top of new functionality.
• Serve as escalation point for issues and questions.
• Troubleshoot and fix system issues.
• Evaluate existing functionality and implement per business needs.
• Ensure quality and adaptation.
• Assist with creating reports and dashboards.
• Make system configuration and routine changes.
• Manage data loads (bulk upload of documents, users, metadata, fields on documents) and realignments (data mapping as part of configurations).
• Promote changes by utilizing package deployments and change controls.
• Ensure Veeva environments are validated every release and every change.

Skills

Multi-cultural experience

Communication skills

Cross-functional teamwork

Learning new IT systems

Problem solving

Tools

Veeva Vault

AMS support

Job description

NNIT Philippines is seeking an experienced Veeva Vault system administrator to provide L2 support, manage users and roles, and drive continuous improvements across Vault Quality, Vault Clinical, and Vault Regulatory. You will coordinate data loads, reports, and deployment validations while collaborating with a multi-cultural team in a hybrid work environment.

You will troubleshoot issues, ensure change controls, and maintain alignment with business needs, quality, and regulatory expectations.