Veeva Vault Support Associate

NNIT; Makati; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

13th month pay

Rice subsidy

HMO (Employee and Dependent)

Life insurance

Vacation leaves and sick leaves

Hybrid set-up

Job summary

NNIT Philippines is seeking an Associate Consultant who can transition to Veeva. The role starts with functional support for Veeva applications and collaboration with end users to resolve issues.

Over time, you will gain exposure to configuration activities and contribute to system improvements using Agile and change management practices. Open to candidates with 1–3 years in data/IT consulting, strong communication, and willingness to learn.

Qualifications

• 1–3 years of experience as a technical consultant in at least one of: data warehouse or data analytics (Salesforce, SQL); Python or Java.

Responsibilities

• Monitor ITSM solutions and document incidents/requests in the customer ITSM.
• Handle incidents and service requests across L1/L2/L3 as applicable.
• Communicate with end users to resolve incidents and service requests.
• Create Knowledge Base articles and identify recurring issues.
• Assist with Veeva Vault health checks, data loads, and reports/dashboards.

Skills

Data warehouse

Data analytics

Salesforce

SQL

Python

Java

Tools

ServiceNow

Jira

Job description

NNIT Philippines is seeking an Associate Consultant who can transition to Veeva. The role starts with functional support for Veeva applications and collaboration with end users to resolve issues.

Over time, you will gain exposure to configuration activities and contribute to system improvements using Agile and change management practices. Open to candidates with 1–3 years in data/IT consulting, strong communication, and willingness to learn.