VDI Specialist: Horizon 8 & Windows 11 Expert

Citco; Makati; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Educational support

Global team

Job summary

Citco is seeking a VDI Administrator to manage and optimize Citco's global Virtual Desktop Infrastructure. The role focuses on Omnissa-based VDI solutions, Windows 11 virtual desktops, and maintaining platform stability and security while collaborating with multiple IT teams.

The successful candidate will contribute to deployment, upgrades, and strategic projects, ensuring production readiness and a proactive approach to problem solving in a fast-paced enterprise environment.

Qualifications

• 1-3 years' experience supporting and administering enterprise VDI environments.
• Hands-on Omnissa Horizon 8 administration and troubleshooting.
• Knowledge of Windows 11 in virtualized environments.
• Familiarity with VMware vSphere, storage, networking, and Active Directory.
• Bachelor's degree or technical qualification relevant to the role.

Responsibilities

• Support VDI installations and provide level 2/3 support to end users.
• Lead exercises to troubleshoot and optimize VDI environments.
• Coordinate input from service providers to ensure delivery and support of key systems.
• Collaborate with infrastructure, virtualization, security, and application teams to design environments.
• Maintain compliant status of systems and transition solutions into BAU.
• Diagnose and resolve incidents, document in the service desk system.
• Ensure high-quality customer service and effective communication across levels.

Education

Bachelor's degree

Tools

Omnissa Horizon 8

Omnissa DEM

App Volumes

Omnissa Horizon Cloud

VMware vSphere

Windows 11 (VDI)

Job description

Citco is seeking a VDI Administrator to manage and optimize Citco's global Virtual Desktop Infrastructure. The role focuses on Omnissa-based VDI solutions, Windows 11 virtual desktops, and maintaining platform stability and security while collaborating with multiple IT teams.

The successful candidate will contribute to deployment, upgrades, and strategic projects, ensuring production readiness and a proactive approach to problem solving in a fast-paced enterprise environment.