User Operations & Support Specialist

DigiPlus; Taguig; Hybrid; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary and benefits

Opportunities for career advancement

Dynamic work environment

Job summary

DigiPlus in Metro Manila seeks a proactive User Support specialist to manage user accounts and ensure a smooth user experience. You will collaborate with cross-functional teams to resolve issues, analyze feedback, and suggest improvements, enabling a dynamic work environment and ongoing product optimization.

This role offers growth opportunities and a competitive compensation package within a fast-paced tech setting, with emphasis on customer satisfaction, process improvements, and career

Qualifications

• Experience in user support or operations.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Manage user accounts and ensure a smooth user experience.
• Collaborate with teams to resolve user issues.
• Analyze user feedback and suggest improvements.

Skills

User support

Operations

Communication

Problem solving

Fast-paced

Job description

DigiPlus in Metro Manila seeks a proactive User Support specialist to manage user accounts and ensure a smooth user experience. You will collaborate with cross-functional teams to resolve issues, analyze feedback, and suggest improvements, enabling a dynamic work environment and ongoing product optimization.

This role offers growth opportunities and a competitive compensation package within a fast-paced tech setting, with emphasis on customer satisfaction, process improvements, and career