US Medical Billing & Collections Specialist (Night Shift)

TOA Global; Manila; Hybrid; PHP 420,000 - 720,000; Full time

Benefits offered by this job

21 Total Annual Service Incentive Leas

HMO and Life Insurance

Night shift premium

Job summary

TOA Global is seeking an Account Collections Specialist to oversee US medical billing, insurance follow-ups, and patient collections for EMS/ambulance services. The role is onsite in Clark, Cebu, Manila, or Tarlac with a Monday–Friday night shift (9:00 PM–6:00 AM PHT).

You will coordinate with insurers, facilities, and patients to maximize revenue while ensuring HIPAA compliance. You will manage claim statuses, verify eligibility, and file appeals for denied claims, with emphasis on accurate

Qualifications

• High School Diploma required; Associate Degree preferred.
• Minimum 2 years of US medical billing, collections, revenue cycle management, or insurance follow-up.
• Ambulance/EMS billing experience is a strong plus.
• Knowledge of CPT/HCPCS/ICD-10, HIPAA, and electronic billing systems.

Responsibilities

• Insurance claim management: verify coverage, submit claims, track status, appeal denied claims.
• Healthcare facility coordination with hospitals and billing departments to settle balances.
• Patient engagement & collections: explain EOBs, set up payment plans, meet weekly targets.
• Regulatory compliance: document communications and billing activity per HIPAA and coding standards.

Skills

Negotiation

Dispute resolution

English communication

Education

High School Diploma

Associate Degree (Healthcare Administration/Business)

Tools

Electronic billing software

Microsoft Office

Job description

TOA Global is seeking an Account Collections Specialist to oversee US medical billing, insurance follow-ups, and patient collections for EMS/ambulance services. The role is onsite in Clark, Cebu, Manila, or Tarlac with a Monday–Friday night shift (9:00 PM–6:00 AM PHT).

You will coordinate with insurers, facilities, and patients to maximize revenue while ensuring HIPAA compliance. You will manage claim statuses, verify eligibility, and file appeals for denied claims, with emphasis on accurate