Unit Head - API Services

BDO Unibank; Metro Manila; In loco; PHP 1.800.000 - 2.400.000; Tempo pieno

Descrizione del lavoro

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services.

Build your career with a trusted industry leader. The Senior Delivery Manager will oversee API and integration delivery, ensure governance alignment, and coordinate with business and technology stakeholders to drive digital transformation from

Competenze

• Bachelor’s degree relevant to the job.
• 10+ years leading teams, projects, or technology delivery.
• 10+ years in project management, PMO, or delivery roles.
• Experience with APIs, integration or digital transformation is a plus.
• Onsite work in Ortigas is required.

Mansioni

• Lead the delivery pipeline of API and integration initiatives.
• Monitor progress, risks, issues, dependencies, and resource utilization.
• Ensure on-time, quality deliverables.
• Coordinate with managers, technology teams, and stakeholders.
• Provide regular status updates to management.
• Escalate issues and drive timely resolutions.
• Support workforce planning and capacity management.

Conoscenze

Delivery leadership

Project management

Stakeholder management

Governance

Reporting

Team leadership

Formazione

Bachelor’s degree relevant to the job

Strumenti

APIs

PMO tools

Descrizione del lavoro

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary

Responsible for ensuring that projects are properly prioritized, executed, monitored, and reported while maintaining alignment with the bank's strategic objectives. The successful candidate will work closely with business units, project teams, architects, and technology stakeholders to ensure the timely delivery of integration capabilities that support the bank's digital transformation initiatives.

Key Responsibilities:

Delivery Management

• Lead and oversee the delivery pipeline of API and integration initiatives.
• Monitor project progress, risks, issues, dependencies, and resource utilization.
• Ensure deliverables meet agreed timelines and quality expectations.
• Facilitate prioritization of incoming demands and work requests.
• Coordinate with project managers, technology teams, and business stakeholders to ensure successful delivery.

Demand Management & Governance

• Manage intake, assessment, and prioritization of API and integration requests.
• Ensure adherence to established governance processes and standards.
• Facilitate alignment between business requirements and technology capabilities.
• Support management decision-making through effective tracking and reporting.

Stakeholder Engagement

• Act as the primary coordination point between business units, project teams, vendors, and technology groups.
• Provide regular updates to management regarding project status, risks, and achievements.
• Escalate issues appropriately and drive timely resolution.
• Build strong partnerships across the organization.
• Lead, coach, and develop team members.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Support workforce planning, performance management, and capability development.
• Ensure effective workload distribution and team capacity management.

Reporting & Operational Management

• Prepare executive and management reports related to delivery performance, demand pipeline, and key initiatives.
• Track and report key performance indicators and service commitments.
• Drive process improvements that enhance team productivity and delivery effectiveness.
• Support budgeting, planning, and resource forecasting activities

Qualifications:

• Bachelor’s degree relevant to the job
• At least 10 years of experience leading teams, projects, or technology delivery initiatives.
• At least 10 years of experience in project management, PMO functions, delivery management, system implementation, or application development.
• Exposure to APIs, integration technologies, or digital transformation initiatives is an advantage but not required.
• Must be willing to work onsite and be assigned in Ortigas.