Deputy Unit Head (Wealth Management Platform)

BDO Unibank; Metro Manila; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

BDO Unibank, Inc. is seeking an experienced IT Delivery Lead for Wealth Management to ensure timely delivery of projects and oversee the applications owned by the unit. The role requires deep understanding of ITSDLC, governance, and cross-unit collaboration in a banking environment.

Based in Makati, the candidate will manage escalations, align BU strategies with architecture, and oversee staffing and vendor resources to ensure successful delivery and risk management.

Qualifications

• Bachelor's Degree (relevant to the job)
• 20+ years of IT systems experience in banking/financial services
• 5+ years application delivery experience in Wealth Management

Responsibilities

• Deliver high-quality projects and oversee upkeep of owned applications and platforms
• Understand team workflows and orchestrate processes across units as needed
• Manage escalations and resolutions
• Ensure adherence to SDLC and governance structures
• Align business unit strategy with architecture and provide project staffing and support
• Oversee vendor and partner resources and act as escalation point for delivery teams

Skills

IT delivery

Education

Bachelor's Degree

Job description

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary

• Ensure high quality and timely delivery of all projects of the unit and oversee upkeep of the applications and platforms owned by the unit
• Develop a full understanding of how the team/section works and orchestrate applicable processes across other teams/sections as needed
• Manage all escalations and resolutions

Key Responsibilities:

Accountability to ITG:

• Share the delegated responsibility of the head, and own full accountability for delivery in the assigned team/section
• Work closely with other units/counterparties across ITG to ensure seamless delivery
• Enforce adherence to IT SDLC and Governance structure

Accountability to Business:

• Ensure that there is a good understanding of the business unit’s strategic direction
• Ensure alignment of strategies with BU architecture
• Ensure that the right people are assigned to each project in order to ensure proper support, validation of scope, requirements development, and delivery ownership
• Manage all escalation from business unit and PIP team

Accountability to Unit:

• Take full accountability of the quality of application delivery rendered by the team/section
• Plan for and manage the team/section’s capacity, and ensure appropriate and sufficient staffing of the team/section
• Ensure adequate competency in delivery managers and other team members
• Identify and optimize how resources can be leveraged across delivery teams
• Ensure timely escalation of issues
• Provide oversight of all vendors and solution providers engaged by the team/section and their assigned resources
• Act as point of escalation for all delivery team leads and team members.
• Ensure implementation of the proper support required for resolution of issues and risk management
• Ensure adequate and appropriate level of support by defining competencies, providing training, and providing team/section members with adequate experience and exposure
• Conduct performance reviews for delivery manager and other team/section members

Qualifications:

• Bachelor's Degree relevant to the job
• At least 20 years of experience in IT systems used in banking or financial services.
• At least 5 years of application delivery experience in Wealth Management.
• Must be willing to work onsite and be assigned in Makati.